Tammy Segboer

• Worked unsupervised requiring a great deal of responsibility as well as confidence in the knowledge level which I made a point of taking any courses opened up to Technicians to take suck as I’m certified to give all vaccinations as well as certified in the OAT program requiring a complete comprehensive knowledge base on suboxone, suboxone implant, methadone, etc.
• retail pharmacy setting so my day was filled with patient interactions and dispensing of their prescriptions from which I received, validated patient identity, made sure pour information was up to date, for example address and phone number as well as any possible new allergies or medications they had started.
• Entered new doctor orders checking for interactions or duplicate therapies, and then filled and performed the final check of the medication and dispensed the prescription to the patient., once the pharmacist off-site had reviewed the order for appropriateness. checked the patients pharmanet history. If the medication was new I would refer the patient for pharmacist counselling via the visual computed system connected to the main pharmacy and pharmacist
• Received and transcribed verbal orders from doctors
• Received and sent patient transfers to other pharmacies.
• Performed internal audits quarterly
• Performed weekly narcotic counts
• Maintained inventory control and a regular monitoring of expiration dates was vital to this process
• Customer service daily for customers just there to either purchase OTC items, or some other non medical of pharmacy related items carried in the store.
• Created a very organized layout of medications and filing systems behind d the counter when I arrived to improve efficiency, accuracy and workflow for patient safety
• Dealt with third party insurance billing as well as pharmacare coverage, etc
• Did blister compliance packaging for patients who requested it, as well as for patients that healthwise were high risk to make an error in medication they took if it was left for them to manage on their own. Patient safety is always first
• Maintained accurate records of medications, including dosages, patient information and other related data.
• Answered telephones promptly and courteously, responding to inquiries or transferring calls as appropriate.
• Received incoming shipments of medications from wholesalers or manufacturers in accordance with company policies.
• Maintained inventory levels by reordering drugs as needed.
• Monitored storage areas for proper temperature control of medications.
• Participated in continuing education programs relevant to pharmacy operations.
• Developed strong working relationships with physicians' offices regarding prescription refills.
• Improved inventory management procedures to reduce overhead, backorders and overstock.
• Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
• Operated cash registers to accept payments from customers.
• Cleaned and maintained equipment or work areas according to prescribed methods.
• Maintained proper storage and security conditions for drugs.

- created new in patient profiles making sure that their medication history was up to date and their address and phone number were accurate as well as all necessary medical information such as allergy information and any current conditions or diseases the patient suffers from and current height and weight for dosing of new medications- checked orders for clinal interactions or possible alternative options that could be flagged for the pharmacist to look at and consider - prepared pass meds for short periods of time such as a couple hours or a couple days so that patients could leave the hospital temporarily with individually labelled medications with complete and easily understood directions.- received verbal orders from doctors as well as faxed orders from other pharmacies- bulk packaging of sterile IV admixtures, narcotics to be kept on the floors in a narcotic cupboard, narcotic vials to be sent home with patient from emergency (enough to last 1 day)- Home IV therapy - Narcotic counts-Filled wardstock orders for each floor

-Entered between 100-200 doctor orders per hour in dispensary as well as filled medication orders once pharmacist had verified it for appropriateness and accuracy and performed final check before sending up to the nurses to administer to patients

-Did chemotherapy oral prescriptions as well as IV admixtures

- answered the several phones in the dispensary with politeness and answered questions to the best of my ability and passed on to a pharmacist if it was not within my scope of practice

- filed orders as per guidelines

- checked for expired medications and disposed of them as required.

- made sure to maintain a clean and organized work environment with proper levels of inventory and a sterile environment in areas where we practiced aseptic technique to always ensure patient safety