Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tammy Schneider

Grande Prairie,Alberta

Summary

Accomplished Manager with a proven track record at The Primitive Lane Inc., specializing in sales management and team building. Expert in enhancing customer satisfaction. Demonstrated ability to train employees and foster professional relationships, significantly boosting client retention and team performance.

Skilled in verbal communication and multitasking, adept in driving repeat business through professionalism and reliability.

Overview

16
16
years of professional experience

Work History

Manager

The Primitive Lane Inc.
01.2014 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Opened and closed location.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Organized product displays to attract potential buyers and increase sales conversions.
  • Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
  • Developed client rapport for better customer satisfaction and repeat business.

Owner/Operator

Creative Candy Bouquet and More
04.2009 - 12.2014
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Trained and motivated employees to perform daily business functions.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Education

High School Diploma -

Englehart High School
Englehart, ON
06-1988

Skills

  • Verbal and written communication
  • Sales management
  • Multitasking
  • Reliability
  • Team building
  • Customer Relations
  • Professionalism
  • Employee Training

Languages

English
Full Professional
French
Full Professional

Timeline

Manager

The Primitive Lane Inc.
01.2014 - Current

Owner/Operator

Creative Candy Bouquet and More
04.2009 - 12.2014

High School Diploma -

Englehart High School

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Tammy Schneider