Tammy Salido Delgado
Niagara Falls,ON
Summary
Dynamic assistant manager with proven strengths in customer service, team leadership, and operational efficiency. Enhanced team productivity through effective training and process improvements, driving superior service quality and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Asst Manager
Skyline Living
08.2024 - 03.2026
- Supervised daily operations to ensure adherence to company policies and procedures.
- Developed and implemented process improvements to enhance team productivity and service quality.
- Trained and mentored new staff, fostering a collaborative work environment.
- Managed scheduling and resource allocation to optimize operational efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Managed leasing and renewal processes, enhancing occupancy rates through effective communication.
- Prepared and processed lease and rental applications using [Software].
Valet Driver
Caesars Windsor
11.2023 - 03.2026
- Coordinated vehicle parking and retrieval for guests, ensuring prompt service during peak hours.
- Maintained cleanliness and organization of valet area, enhancing guest experience and operational efficiency.
- Assisted guests with luggage and special requests, providing exceptional customer service and support.
- Monitored vehicle security to prevent theft or damage, implementing effective safety protocols.
PM Attendent
Four Points By Sheraton
01.2008 - 05.2018
- Trained new staff on cleaning procedures and safety protocols.
- Implemented effective cleaning schedules to enhance operational efficiency.
- Conducted regular inspections to ensure compliance with hygiene standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Kept building entryway glass clean and polished for professional presentation.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Education
Highland Secondary
Comox, BC06-1989
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Languages
Spanish
Limited Working
Timeline
Asst Manager
Skyline Living
08.2024 - 03.2026
Valet Driver
Caesars Windsor
11.2023 - 03.2026
PM Attendent
Four Points By Sheraton
01.2008 - 05.2018
Highland Secondary