Tammy Reay
Stony Plain,AB
Summary
Proven Administrative Assistant with a track record of enhancing operations at Titan Flooring And Interior Design through expert management of customer inquiries and meticulous data entry. Excelled in fostering client relationships and streamlining office administration, demonstrating exceptional time management and computer skills. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Titan Flooring And Interior Design
2016.02 - 2024.04
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assistant Manager
Olympia Tile
2007.03 - 2014.06
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
High School Diploma -
South Kamloops Secondary
Kamloops, BC06.1997
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Time Management
- Customer and client relations
- Scheduling
- Scheduling and calendar management
Languages
English
Full Professional
Timeline
Administrative Assistant
Titan Flooring And Interior Design
2016.02 - 2024.04
Assistant Manager
Olympia Tile
2007.03 - 2014.06
High School Diploma -
South Kamloops Secondary