Tammy Peterson
Dundalk,ON
Summary
Accomplished Environmental Services Manager with a proven track record at Collingwood Nursing Home, enhancing operational efficiency and ensuring top-notch facility maintenance. Skilled in leadership and problem-solving, successfully coordinated renovations and maintained high safety standards. Demonstrates exceptional organizational abilities and emotional intelligence, exceeding goals with meticulous attention to detail.
Overview
12
12
years of professional experience
Work History
Environmental Services Manager
Collingwood Nursing Home
01.2024 - Current
- Under the direction of the administrator, the responsibility for the provision of effective housekeeping, and maintenance services for the home, residents and staff.
- Ensures the home equipment and linens are in a state of good repair and cleanliness
- Ensures a safe environment for residents, staff and visitors.
- Schedule all preventative maintenance to keep the home running efficiently
- Coordinates lawn care, snow removal, signage, security, monthly fire drills, etc
- Bed and lift audits
- Coordinate all renovations
- Knowledge of the Health and Safety Act
- Daily rounds to ensure everything is in good working order
Maintenance Worker
Dufferin Oaks Long Term Care
04.2019 - 12.2023
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Completed daily work orders in priority on the Preventative Maintenance Program as well as responded to calls that required immediate assistance
- Assisted in maintaining outdoor areas such as snow removal, and general upkeep efforts for an aesthetically pleasing environment year round.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Maintained a well-organized workspace
- Basic, plumbing, electrical and hvac repairs
- Drywall repair and painting
Housekeeping Aide
Dufferin Oaks Long Term Care
04.2019 - 12.2023
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Service Manager
Premier Equipment Ltd. - John Deere
05.2012 - 08.2017
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training
- Payroll
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
Education
High School Diploma -
Grey Highlands Secondary School
Flesherton, ONEmergency Response Operator
Georgian College
02.2008
Skills
- Leadership
- Problem-solving
- Organization
- Emotional intelligence and people skills
- Team work
- Management skills
- Attention to detail
Languages
English
Full Professional
Timeline
Environmental Services Manager
Collingwood Nursing Home
01.2024 - Current
Maintenance Worker
Dufferin Oaks Long Term Care
04.2019 - 12.2023
Housekeeping Aide
Dufferin Oaks Long Term Care
04.2019 - 12.2023
Service Manager
Premier Equipment Ltd. - John Deere
05.2012 - 08.2017
High School Diploma -
Grey Highlands Secondary School
Emergency Response Operator
Georgian College
Similar Profiles
Charlotte ClaytorCharlotte Claytor
Non Clinical Deputy at Collingwood Grange Care Home - BupaNon Clinical Deputy at Collingwood Grange Care Home - Bupa
Christina ReddickChristina Reddick
Certified Nursing Assistant/Certified Medical Technician at Luther Manor Nursing Home/Beth Haven Nursing HomeCertified Nursing Assistant/Certified Medical Technician at Luther Manor Nursing Home/Beth Haven Nursing Home
Shanya AnglinShanya Anglin
Clinical Experience at Parkview Nursing Home, Park Ave Nursing Home, NUMCClinical Experience at Parkview Nursing Home, Park Ave Nursing Home, NUMC
Paul PellerinPaul Pellerin
Owner at PCP InstallsOwner at PCP Installs
Ghulam FareedGhulam Fareed
Supervisor at Minah Halal FoodsSupervisor at Minah Halal Foods