Tammy Nicholls
Chetwynd,ON
Summary
Strong advocate for those in need and committed to providing best possible service. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
20
20
years of professional experience
Work History
Outreach Worker
South Peace Community Resources Society
05.2019 - Current
- Connected individuals to appropriate resources through assessments, referrals, and followups.
- Developed strong relationships with local organizations to establish a network of support services for clients in need.
- Organized community events to raise awareness about Violence against women in relationships
- Collaborated with healthcare providers to coordinate medical appointments for clients facing barriers to access or transportation issues.
- Maintained accurate client records by diligently documenting all interactions, interventions, and outcomes in client files.
- Advocated on behalf of clients experiencing discrimination or other obstacles preventing them from accessing vital services within the community.
- Supported women and their children transitioning into housing by connecting them with necessary supplies, furniture donations, and move-in assistance resources.
Owner
Rafter N Resources Ltd
06.2010 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with other trucking companies, resulting in repeat business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s finical stability.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed day-to-day business operations.
Paramdic
British Columbia Ambulance Service
07.2004 - 03.2013
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
- Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
- Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
- Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
Education
Paramedicine
Alberta College of Paramedics
Edmonton04.2004
High School Diploma -
Lacombe Composite High School
Lacombe, AB06.2002
Skills
- Community Advocate
- Empathy and Compassion
- Client Advocacy
- Time Management
- Problem Solving
- Community Engagement
- Effective Communication
- Community Relations
- Maintaining Client Records
- Crisis Intervention
Languages
Timeline
Outreach Worker
South Peace Community Resources Society
05.2019 - Current
Owner
Rafter N Resources Ltd
06.2010 - Current
Paramdic
British Columbia Ambulance Service
07.2004 - 03.2013
Paramedicine
Alberta College of Paramedics
High School Diploma -
Lacombe Composite High School
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