Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Tammy Morden

Port Colborne,ON

Summary

Talented HR leader with a career overseeing human resource operations, including employee and labour relations, talent development, recruitment, compensation, training, leadership, succession planning, change management, organizational structuring and policy development for two municipalities. Well-versed in human resource and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.

Overview

24
24
years of professional experience

Work History

Manager, Employment Services

Town of Fort Erie
Fort Erie, ON
05.2019 - 06.2023
  • Proudly, led the Employment Services Team (HR) for the Town of Fort Erie with the philosophy of building a psychologically safe and healthy workplace.
  • Led meetings, one-on-one coaching, training sessions, mentoring opportunities to continuously support the Town's Strategic Goals.
  • Advised senior leaders on important issues such as retention, attraction, succession planning, employee development, performance measurements, labour relations, compensation strategies and trends.
  • Investigated workplace issues with professionalism and sensitivity.
  • Responsible to oversee and evaluate HR programs; recruitment, on-boarding, compensation, benefits, employee development, training, policies, procedures, job evaluation, pay equity, health, safety and wellness.
  • Labour relations experience includes grievances, mediation, arbitration, negotiations and relationship building.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Created training modules and documentation to train staff.
  • Coached senior leadership team on effective strategies for managing and resolving complex HR issues.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.

Human Resources Coordinator (Generalist)

City of Port Colborne
Port Colborne, ON
06.2003 - 05.2019
  • HR Generalist and subject matter expert for recruitment, on-boarding, employee development, compensation, training, labour relations, policies, procedures and disciplinary matters.
  • Advised senior leaders on HR trends including union negotiations and legislative compliance.
  • Created and implemented employee retention strategies and an in-house leadership program.
  • Participated in collective bargaining agreements with CUPE, Port Colborne Professional Fire Fighters and Port Colborne Volunteer Fire FIghters.
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

Health & Safety Coordinator

City of Port Colborne
Port Colborne, ON
06.2003 - 07.2010
  • Responsible for the Corporate Health and Safety program including claims management, policies, procedures, training, consulting, investigations and facilitator of the JHSC.

Executive Assistant

City of Port Colborne
Port Colborne, ON
02.2001 - 06.2003
  • Responsible for the departmental administrative tasks which included preparing reporting contracts, tender documents, reports to Council, creating, reviewing departmental policies and procedures.
  • Responsible for producing a quarterly City-wide newsletter for the residents.
  • Responsible for the City website and won the Best Government website award in 2002.

Registered Professional Recuiter

Erie Personnel Corporation
Fort Erie, ON
01.1999 - 02.2001
  • Responsible for full-cycle recruitment including: developing job descriptions, advertisements, candidate selection, interviewing, conducting background verifications, orientating, training and assigning employees to temporary or permanent job placements.

Education

Municipal Management

Ontario Municipal Management Institute
Oshawa, ON
11.2019

Train The Trainer: The Working Mind

Mental Health Commission of Canada
Ottawa, ON
05.2016

Diploma - Human Resources Management

Niagara College
Niagara-on-the-Lake, ON
04.2004

Canadian Management Professional

Institute of Professional Management
Ottawa, ON
02.1999

Registered Professional Recruiter

Institute of Professional Management
Ottawa, ON
02.1999

Skills

  • Strategic HR experience
  • Relationship Building
  • Cross-Functional Collaboration
  • Leadership Development
  • Employee and Labour Relations
  • Workforce Budgeting and Planning

Accomplishments

  • Successfully negotiated multiple collective agreements with CUPE, Professional Fire Fighters and Volunteer Fire Fighters.
  • 2023 Reviewed, revised, trained and implemented a new Performance Management System that included preparing our leaders for coaching mentoring, and managing performance and alignment to the Corporate Strategic Goals. This also included a review and update to the Non Union compensation strategy.
  • 2022-2023 Successfully implemented a Psychological Health and Safety program that improved the culture and commitment to safety.
  • 2019-2023 Managed and implemented new or revised health and safety programs including Hearing Conservation, Medical Surveillance for designated substances, records and document control, first aid, working at heights, WHMIS documentation etc.
  • 2022 Reviewed and updated all Administrative policies which entailed creating, revising and then communicating policies to staff to ensure compliance with the Town's Strategic Goals, Diversity, Equity and Inclusion.
  • 2020-2021 Successfully implemented and facilitated The Working Mind program to all staff (part-time, students, full time, leaders etc.) to bring awareness, break down the stigma and start healthy conversations involving mental health.
  • 2020 Successfully negotiated a four-year agreement with CUPE during the pandemic.
  • 2019-2021 Created, implemented, managed and communicated the pandemic policies, procedures, training, concerns, labour relations, health and safety with a successful outcome that included no labour disputes, grievances, outbreaks or terminations. All employees complied with our policies and guidance.
  • 2019 Developed and facilitated an In-house Leadership Program with the Chief Administrative Officer as part of the City's succession plan.
  • 2018 Managed the review, revision, creation, training and execution of Corporate Administrative policies.
  • 2017-2018 Developed and implemented a Non Union compensation strategy which involved job evaluation, pay equity, external market review and report to Council.
  • 2017 Championed the Corporate Organizational Review and supported change management throughout the Organization.
  • 2016 Revamped the process and training material for on-boarding.
  • 2016 Championed and led the first employee engagement survey and action plan with a secondary engagement survey conducted in 2018.
  • 2014-2017 Facilitated the CUPE job evaluation and review

Additional Information

Toastmaster International (2023)

IMS 100, 200, 300 for Emergency Management

Drinking Water Quality Management System Internal Auditor

Occupational Health & Safety training including JHS

Management Training Topics: Hiring the Best, Managing with Respect, Managing Disabilities, Accommodation, Managing Conflict in the Workplace, Managing in a Unionized Environment, Practical Negotiating Skills and Workplace Investigations

Supervisor Due Diligence

Timeline

Manager, Employment Services

Town of Fort Erie
05.2019 - 06.2023

Human Resources Coordinator (Generalist)

City of Port Colborne
06.2003 - 05.2019

Health & Safety Coordinator

City of Port Colborne
06.2003 - 07.2010

Executive Assistant

City of Port Colborne
02.2001 - 06.2003

Registered Professional Recuiter

Erie Personnel Corporation
01.1999 - 02.2001

Municipal Management

Ontario Municipal Management Institute

Train The Trainer: The Working Mind

Mental Health Commission of Canada

Diploma - Human Resources Management

Niagara College

Canadian Management Professional

Institute of Professional Management

Registered Professional Recruiter

Institute of Professional Management
Tammy Morden