Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tammy Mcnally

Brampton,ON

Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

2026
2026
years of professional experience

Work History

Environmental Services Housekeeper

Sunny Brook Hospital
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.

Veterinary Assistant

BARR Mobile Vet
02.2024 - 12.2025
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Administered medications to animals in treatment and documented changes in condition.
  • Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
  • Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Groomed and bathed animals to maintain hygiene and appearance.
  • Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
  • Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
  • Assisted senior staff with blood analyses and physical assessments.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
  • Improved patient care with diligent follow-up calls to assess recovery of animals post-treatment.
  • Reduced stress for animals undergoing treatment, employing gentle handling techniques and creating calm environment.
  • Assisted veterinarians during examinations, surgeries, and procedures, ensuring smooth operation of the veterinary clinic.
  • Increased effectiveness of pet owner communications, providing clear instructions for at-home care and medication administration.
  • Streamlined patient admission and discharge processes for increased efficiency and client satisfaction.
  • Supported veterinarian efforts in complex cases with detailed record-keeping and data entry for patient histories.
  • Maintained medical records and documentation accurately, recording patient histories and treatment plans.

Office Manager

SOIL-VAC
04.2024 - 11.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Office Manager

Blue Water Strategies
01.2020 - 01.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Education

Not Completed - Nursing

University of Prince Edward Island
Charlottetown, None

Graduate Certificate -

Queen Elizabeth High School
Oakville, ON
06.1990

Skills

  • Office management
  • Customer service
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Payroll processing
  • Document management
  • Credit and collections
  • Relationship building

Languages

English
Native or Bilingual

Timeline

Office Manager

SOIL-VAC
04.2024 - 11.2024

Veterinary Assistant

BARR Mobile Vet
02.2024 - 12.2025

Office Manager

Blue Water Strategies
01.2020 - 01.2023

Environmental Services Housekeeper

Sunny Brook Hospital

Not Completed - Nursing

University of Prince Edward Island

Graduate Certificate -

Queen Elizabeth High School

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Tammy Mcnally