Tammy McKie
Calgary
Summary
Reliable transportation bus driver with effective communication and multitasking abilities. Highly organized, proactive, and punctual with a safety-orientated mentality. Adaptable and driven with strong problem-solving and de-escalation skills. Safety conscious and adept in following predetermined routes to complete passenger transport with safety and efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Coach Driver
Diversified Transportation Ltd.
08.2023 - Current
- Enhanced passenger satisfaction by providing exceptional customer service and addressing concerns.
- Demonstrated professionalism in appearance and demeanor, representing the company positively at all times.
- Promoted safety by conducting regular vehicle inspections and maintaining proper maintenance records (DVIR's, DRA's, and log books.)
- Collaborated with dispatchers effectively, adjusting routes as needed to accommodate unforeseen circumstances or scheduling changes.
- Managed emergency situations calmly, ensuring the well-being of passengers and minimizing disruptions.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Conducted pre-trip inspections of bus for safe operation.
- Followed all relevant schedules for routes and arrivals.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
Transportation Coordinator
Manor Villages Inc
09.2020 - 04.2023
- Maintained driver's license Class 2S MELT to enable legal operation of transportation buses for resident transport, outings, and other purposes.
- Planned and scheduled routes and accompanied residents to drop-offs and pick-ups to comply with planned outings and appointments.
- Transported passengers safely along prescribed routes according to tight schedules and activities.
- Inspected emergency equipment and verified safe working order for drivers and driver use.
- Communicated information to promote excellent communication and transparency to all including family members and medical.
- Obeyed provincial and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Maintained logbooks, records of drivers, busses, and all repairs and maintenance involved.
- Wheelchair, walker, and medical device care and movement transport
Transit Bus Operator
City Of Calgary
01.2014 - 05.2018
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring comfortable and accessible transit experience for all riders.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Followed all relevant schedules for routes and arrivals.
Bus Driver /Trainer
First Student Canada
08.2007 - 06.2015
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, and local traffic standards and regulations.
- Compliance with government MELT program.
- Trained and mentored new personnel hired to fulfill driving positions
Certification
- First Aid CPR C
- Joint HS Committee / HS Representative Comprehensive Training
- Kearl Site Orientation Certificate
- Security Awareness
- Personal Safety management System
- Workplace Violence, Discrimination, Harassment, and Bullying
- Construction Safety Training System
- Oil Sands Safety Association Basic Safety Orientation
- Bear Awareness
- WHMIS
- Fundamentals of Safety
References available upon request
...
Timeline
Coach Driver
Diversified Transportation Ltd.
08.2023 - Current
Transportation Coordinator
Manor Villages Inc
09.2020 - 04.2023
Transit Bus Operator
City Of Calgary
01.2014 - 05.2018
Bus Driver /Trainer
First Student Canada
08.2007 - 06.2015
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