Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tammy Linton

Grand Manan,NB

Summary

Adaptable and proactive individual skilled in customer service and patient support. Known for strong problem-solving skills and meticulous attention to detail, contributing to improved patient comfort and satisfaction in healthcare settings.

Dedicated Personal Support Worker with a strong focus on patient care, teamwork, and effective communication. Committed to enhancing patient comfort and safety through diligent collaboration with healthcare teams.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Personal Support Worker 2 Acute Care

Unicare Health Care
Moncton-nb
06.2024 - 01.2026
  • Assisted in daily patient care, ensuring comfort and safety for residents.
  • Collaborated with healthcare team to develop individualized care plans.
  • Maintained accurate patient records using electronic health systems.
  • Observed and documented changes in patients' conditions for timely reporting.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.

Call Center Representative

Asurion
Moncton, NB
10.2020 - 10.2024
  • Resolved customer inquiries and issues through effective communication and problem-solving techniques.
  • Utilized CRM software to document interactions and track customer satisfaction.
  • Assisted in training new representatives on call handling protocols and best practices.
  • Collaborated with team members to develop strategies for improving service delivery.

Education

Healthcare

NBCC Moncton
Moncton, NB
06-2010

High School Diploma -

Grand Manan High School
Grand Manan
06-1990

Skills

  • Cleaning
  • Customer service
  • Problem-solving
  • Attention to detail
  • Heavy lifting
  • Creativity and innovation
  • Cleaning and sanitation
  • Verbal and written communication
  • Safety and compliance
  • Work planning and scheduling
  • Teamwork and collaboration
  • Multitasking
  • Decision-making
  • Time management
  • Flexible and adaptable
  • Multitasking Abilities
  • Active listening
  • Organizational skills
  • Excellent communication
  • Task prioritization
  • Teamwork
  • Problem-solving abilities
  • Reliability
  • Reliable and punctual

Languages

English
Professional Working

Certification

  • Certified PSW2 in Acute

Timeline

Personal Support Worker 2 Acute Care

Unicare Health Care
06.2024 - 01.2026

Call Center Representative

Asurion
10.2020 - 10.2024

Healthcare

NBCC Moncton

High School Diploma -

Grand Manan High School

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Tammy Linton