Tammy Lamothe

Applied knowledge of customer service,

general office administrative and

organizational task

Worked during peak hours and ensured

maximum productivity and customer

satisfaction

Strengthened communication and

interactive skills with the customers as

well as the staff

Checked customers in and out while also taking in future reservations

Manage to operate multi-line telephone switch board directly

Balance all money / debit machine closed out end of day

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Stripped rooms of departed guests

in a timely fashion so house keepers could put fresh clean linen and restock the room for next guest

Washed all sheets and blankets and towels using commercial washers and dryers

Approximately 122 rooms in the motel

Coach detailer

top up all the fluild including oil windshield washer ect

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.