Tammy Lai

• Processed and sterilized instruments, and ensured compliance with IPAC standards
• Assisted orthodontists during procedures, ensuring patient comfort and safety
• Delivered multilingual education on oral hygiene, braces care, and managing common issues to pediatric and adult patients
• Maintained accurate electronic documentation and patient photographs for treatment monitoring

Pediatric and Neonatal

• Delivered acute and ongoing care to pediatric patients across medical, surgical, and psychiatric specialties
• Provided specialized neonatal care, including monitoring and supportive therapies in a step-down unit
• Assisted with diagnostic and therapeutic procedures, focusing on pain management and patient comfort
• Facilitated patient and family education and coordinated comprehensive discharge planning
• Administered vaccinations and ensured accurate medication preparation and dosing

Neurosurgical

• Managed high-acuity neurological cases including stroke, trauma, tumors, and seizures
• Provided pre- and post-operative care, including tracheostomy, ventilator, and ICP monitoring
• Administered and monitored critical care medications across multiple drug classes
• Supported palliative care, rehabilitation planning, and multidisciplinary discharge coordination