Outgoing, personable and excellent customer service skills and experience including recent WSET certification.
Overview
26
26
years of professional experience
Work History
Project Manager, Consultant and Team Leader
ESDC
10.2003 - Current
Planned, designed, and scheduled phases for hi profile projects including Commissionaire Harmonization Initiative due to budgetary constraints which included 198 offices across the Western Region
Providing Briefing Notes with recommendations to Senior Management on all phases of the project including budget forecasts based on various scenarios.
Developed strong relationships with stakeholders through regular communication updates and be soliciting feedback on possible reductions including security considerations.
Supervised a team of 10-27 staff in a busy consolidated office
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Presenter and Group Fitness Professional
Her Gymvt
01.1998 - 07.2023
Presented and volunteered at a variety of fitness conferences
Organized fundraising campaign during February for the Heart and Stroke Foundation across all club facilities within the Calgary area
Taught a variety of fitness classes including Step, Muscle Pump, VIPR, Pilates and HITT and cardio classes to participants in a group fitness setting ranging from 15-65 participants modifying and adapting choregraphy based on skill and fitness levels.
Banquets, Suite Attendant & Inventory Supervisor
Calgary Stampede And Marriott Hotels
06.1999 - 08.2012
Managed liquor inventory and supervised staff in the Infield Suites, Premium Seating at the Calgary Stampede
Served food and beverages in a banquet setting and in the Infield Suites during the Calgary Stampede which focuses on providing high-style hosting with private suite attendants and personalized service.
Collaborated with team members during busy shifts/season and worked as a bartender during conferences, events and special occasions ensuring proper etiquette and service responsibilities adhered to in order to provide the best customer experience.
Education
Web And Digital Accessibility
Deque University
05.2025
Bachelor of Arts - Industrial And Labour Relations
University of Toronto
Toronto, ON
05.1989
Skills
WSET Level 1 - 2023
AFLCA Certified (1998-present)
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Project Manager, Consultant and Team Leader
ESDC
10.2003 - Current
Banquets, Suite Attendant & Inventory Supervisor
Calgary Stampede And Marriott Hotels
06.1999 - 08.2012
Presenter and Group Fitness Professional
Her Gymvt
01.1998 - 07.2023
Web And Digital Accessibility
Deque University
Bachelor of Arts - Industrial And Labour Relations