Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tammy Ketch

Hampton,Canada

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Supervisor

MacMillian's Independent Grocer
Hampton, Canada
07.2023 - 03.2024
  • Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
  • Delegated tasks to team members according to individual strengths
  • Initiated creative solutions to resolve customer complaints and issues
  • Oversaw the training of new employees on job responsibilities and expectations

Administrative Support

Kredl's Corner Market
Hampton, New Brunswick
03.2024 - 10.2024
  • Reviewed and approved vendor invoices.
  • Received and distributed mail, letters and packages.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Automated office operations, managing internal communications, correspondence, record tracking and data analysis.
  • Performed data entry tasks including entering financial transactions into the company's accounting system.
  • Processed invoices and payments using Xero accounting software program

Owner/Operator

Robin's Donuts
Hampton, Canada
06.2018 - 05.2023
  • Managed all aspects of the daily operations including personnel, inventory control, budgeting, pricing
  • Provided leadership by setting clear goals and expectations for team members
  • Negotiated and managed contracts with vendors to ensure a cost-effective supply chain
  • Coordinated staff training programs to ensure employees had appropriate skillsets for their roles

Office Manager

Belleisle Bay Machine
Hampton, Canada
05.2015 - 05.2018
  • Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars
  • Responded to customer inquiries via phone or email in a professional manner
  • Created and maintained filing systems to ensure accurate record keeping
  • Utilized excellent organizational skills to prioritize tasks effectively
  • Purchased office supplies and equipment to replenish inventory
  • Resolved customer inquiries and complaints with timeliness and professionalism

Education

High School Diploma -

Bonar Law Memorial High School
Rexton, NB
01.2002

Certification in Sercretarial w/Computers -

ICS

Skills

  • Time Management
  • Effective Communication
  • Effective Leadership
  • Committed Team Member
  • Open to New Knowledge

References

References available upon request

Timeline

Administrative Support

Kredl's Corner Market
03.2024 - 10.2024

Supervisor

MacMillian's Independent Grocer
07.2023 - 03.2024

Owner/Operator

Robin's Donuts
06.2018 - 05.2023

Office Manager

Belleisle Bay Machine
05.2015 - 05.2018

High School Diploma -

Bonar Law Memorial High School

Certification in Sercretarial w/Computers -

ICS

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Tammy Ketch