Kate Jacinto
San Clemente,CA
Summary
A highly motivated and detail-oriented recent graduate with a strong passion for delivering exceptional customer service, eager to leverage excellent communication skills and a positive attitude to effectively resolve inquiries and build positive customer relationships in an entry-level customer service role.
Overview
5
5
years of professional experience
Work History
Legal Assistant
Law Offices of R. Ross Jacinto
02.2022 - 11.2022
- Drafted letters and correspondence.
- Responded to inquiries from clients, attorneys, and other individuals.
- Scheduled appointments, depositions, and meetings.
- Scheduled and organized documents for review, filing, and distribution.
- Prepared documents for scanning and e-filing.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates on approximately 200 cases.
Team Member
Banzai Bowl
02.2018 - 02.2019
- Demonstrated exceptional customer service skills while working as part of a team to ensure each customer's needs were met.
- Performed cashier duties, including accurately completing transactions, issuing refunds and answering customer inquiries.
- Assisted over 100 customers daily in locating desired items, as well as answered product related questions.
- Stocked shelves, rotated product and organized displays to maintain a neat and orderly store environment.
- Prepared and cooked food to order in a timely and efficient manner.
- Adhered to all safety and sanitation standards while prepping and cooking food.
- Maintained a clean and organized kitchen and work area.
- Followed recipes and prepared items according to menu specifications.
- Assisted with dishwashing and other duties as needed.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Saddleback Community College
Mission Viejo, CA12-2021
Santa Barbara City College
Santa Barbara, CA06-2018
High School Diploma -
La Canada High School
La Canada, CA12-2020
Skills
- Consistent Punctuality
- Optimistic Outlook
- Exceptional Customer Support
- Proficient in High-Volume Sales
- Consistent Attendance
- Dedication to Quality
- Customer Complaint Management
- Meticulous Attention to Detail
- Clear Communication Skills
- Administrative Assistance
- Effective Follow-Up Techniques
- Enhancing Interpersonal Rapport
Timeline
Legal Assistant
Law Offices of R. Ross Jacinto
02.2022 - 11.2022
Team Member
Banzai Bowl
02.2018 - 02.2019
Saddleback Community College
Santa Barbara City College
High School Diploma -
La Canada High School
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