Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

TAMMY HURLEY

Sudbury

Summary

Experienced with comprehensive patient care management and interdisciplinary collaboration. Utilizes effective communication skills to coordinate and streamline care plans. Knowledge of healthcare regulations and patient advocacy ensures high-quality outcomes and patient satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Mental Health and Addiction Nurse/ Case Manager

Ontario Health at Home
12.2024 - Current
  • Educated patients and caregivers on healthcare protocols and processes.
  • Served as a liaison between patients and various support services such as financial assistance programs, community resources, and mental health counseling to ensure holistic care was provided.
  • Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
  • Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
  • Applied critical thinking skills during case reviews to identify potential risks or challenges before they escalated into larger issues.
  • Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
  • Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
  • Ensured regulatory compliance by staying current on industry best practices and maintaining meticulous documentation records.
  • Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
  • Collaborated with multidisciplinary teams to devise evidence-based treatment plans that improved patient satisfaction scores.
  • Reduced hospital readmissions through vigilant monitoring and prompt intervention for at-risk patients.

Full Time Practical Nurse/Case Manager

HSN-Assertive Community Treatment Team
09.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Adapted effectively to dynamic scenarios and challenges.
  • Provided emotional support to patients during times of stress or crisis, fostering resilience and coping skills for long-term success in recovery.
  • Conducted comprehensive assessments of new patients to identify risks, needs, goals, and appropriate interventions.
  • Established strong rapport with patients while maintaining professional boundaries as a trusted healthcare provider.
  • Improved patient care by implementing customized care plans tailored to individual needs.
  • Comforted and counseled patients and families throughout care process.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.

Full Time RPN

HSN-Child Adolescent Mental Health Program 5-North
06.2017 - 09.2021
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Clinical Instructor

Cambrian College
09.2014 - 04.2018
  • Supervised students when administering medications to maintain patient safety.
  • Fostered a culture of safety within the learning environment by emphasizing proper use of equipment, infection control measures, and patient privacy guidelines.
  • Provided immediate and constructive feedback to students individually and as group.
  • Supervised students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Improved student performance with regular assessments and feedback on their clinical skills and knowledge.
  • Promoted critical thinking among nursing students by introducing complex case studies during lectures.
  • Maintained a supportive learning environment, addressing individual student needs and concerns throughout the course.
  • Improved student performance by defining clear goals and communicating performance metrics.
  • Instructed patients on mental health awareness.

Part Time RPN

HSN-Acute Inpatient Psychiatry 6-North
10.2010 - 06.2017
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Registered Practical Nursing Diploma - undefined

Cambrian College
06.2010

O.S.S.D - undefined

Marymount College
06.1999

Skills

  • Bilingual; English and French
  • Over 15 years of experience in providing assessment, treatment, monitoring and evaluation of patients with a wide range of psychiatric diagnosis in an interdisciplinary team environment
  • Demonstrated knowledge and advanced proficiency of aseptic techniques as it relates to practices and procedures required in the nursing function
  • Demonstrated skills and experience in psychiatric emergencies
  • Demonstrated professionalism in dealing with confidential and sensitive issues
  • Demonstrated ability to deal effectively and co-operatively with all levels of staff, patients, physicians, volunteers and the public
  • Ability to prioritize tasks
  • Demonstrated patient teaching skills specific to psychiatric/mental health illnesses/issues
  • Demonstrated ability to work effectively and efficiently as a team member in a fast pace environment in stressful situations

Languages

English
Native or Bilingual
French
Professional Working

Certification

• Workplace Hazardous Materials Information System (WHMIS)

• Basic Cardiac Life Support (BCLS)

• Completion of RPN standardization (all modules)

• Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate

• Non-Violent Crisis Intervention (NVCI)

• Computer skills including Microsoft Office software, MeditechClient Service OE, and GRASP software, BCare, OLIS.

Timeline

Mental Health and Addiction Nurse/ Case Manager

Ontario Health at Home
12.2024 - Current

Full Time Practical Nurse/Case Manager

HSN-Assertive Community Treatment Team
09.2021 - Current

Full Time RPN

HSN-Child Adolescent Mental Health Program 5-North
06.2017 - 09.2021

Clinical Instructor

Cambrian College
09.2014 - 04.2018

Part Time RPN

HSN-Acute Inpatient Psychiatry 6-North
10.2010 - 06.2017

Registered Practical Nursing Diploma - undefined

Cambrian College

O.S.S.D - undefined

Marymount College

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TAMMY HURLEY