Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Hogg

108 Evergreen Village,PE

Summary

Well-organized Administrative Assistant/Office Administrator with demonstrated knowledge of various administrative operations. Versed in insurance forms, medical charts, excel data sheets and other health care and business correspondence. Quick to learn new tasks and works very well with others and enjoys working with the public and is a dedicated team player that can be depended upon to get the job done efficiently and in a timely fashion.

Overview

33
33
years of professional experience

Work History

Office Administrator

PEI Cattle Producers
Charlottetown, PE
06.2024 - Current
  • Organized and maintained filing systems, including electronic databases and records using excel sheets and microsoft word.
  • Coordinated and managed daily administrative operations of the office.
  • Provided assistance with the planning of events such as staff meetings or conferences including regular board meetings.
  • Performed clerical duties such as photocopying, faxing and scanning documents.
  • Developed strong relationships with our local beef farmers through excellent customer service skills.
  • Responsible for regular bank deposits.
  • Responsible for updating our facebook page and website and sending a monthly e-newsletter to our producers.

Medical Secretary - Internal Medicine

Health PEI
Summerside, PE
11.2023 - 07.2024
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Maintained accurate medical records through filing and data entry into electronic health record system.
  • Work closely with Internist to be sure notes and information she requests are documented on patient chart on Juno EMR.
  • Relayed messages from patients to physicians about concerns, condition updates or refill medications requests to facilitate treatment.
  • Print off and organize most recent patient information for physician to have at appointment.

Community Access Worker

ResourceAbilities
Summerside, PE
06.2022 - 08.2023
  • Maintain knowledge of community services and resources and refer clients to appropriate organizations.
  • Handle account payments, collect cash and balancing cash for deposit to head office.
  • Complete administration work and paperwork for clients that need help completing forms such as CPP Disability and other government forms.
  • Counsel patients on ongoing basis to assist with challenges in obtaining services and resources for those with disabilities.
  • Responsible for our disability parking permit program and assisted clients with filling out forms and providing them with parking permits stickers and placards.
  • Provide suggestions and advice to community groups or businesses to make their workplace or business more accessible for those with disabilities.

Medical Secretary - Internal Medicine

Summerside Medical Centre
Summerside, PE
12.2014 - 07.2022
  • Managed physician calendar, scheduling patient appointments and procedures.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Compiled physical and digital documents, charts and reports.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Documented and responded to incoming correspondences to address questions.

Secretary - Volunteer Services

Health PEI
Summerside, PE
11.2021 - 05.2022
  • Assigned volunteers to keep shifts properly staffed.
  • Matched volunteers with open positions based on individual strengths and knowledge.
  • Data entry of monthly volunteer hours into Volgistics Program.
  • Filling in for Volunteer Services Coordinator when she was out of the office.

Medical Secretary - Various Locations

Health PEI
Charlottetown, PE
09.2007 - 12.2014
  • Completed and submitted appeals for denied claims for physicians.
  • Handled billing for full complement of psychiatrists and addictions workers.
  • Managed physician calendar, scheduling patient appointments and procedures.
  • Demonstrated strong knowledge of medical terminology and anatomy.
  • Efficient in transcription software and equipment.
  • Reviewed patient records to check accuracy of information and implement updates.
  • Transferred transcribed materials into electronic health records system.
  • Selected and compiled relevant information and resources for clients to support individuals in overcoming mental and emotional problems.
  • Ordered and maintained supply inventory for medical office.
  • Verified patient demographics and insurance information prior to their appointments.

Receptionist/Underwriting Assistant

Hyndman & Company Ltd
Summerside/Charlottetown, PE
04.1992 - 09.2006
  • Filed insurance claims by obtaining and entering data related to patient, insurance provider and medical code for procedures and services provided.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Oversaw, assessed and responsible for office supplies
  • Entered data into underwriting database for commercial insurance clients.

Education

Medical Office Assistant Diploma - Medical Office Assistant/Ward Clerk

CompuCollege
Charlottetown
11.2006

Stenographer

Holland College
Summerside, PE
06.1991

Varied

VARIOUS COURSES
Online

Skills

  • Verbal and Written Communication
  • Database Search and Data Entry Skills
  • Patient Confidentiality and Data Security
  • Organized and Detail-Oriented
  • Helpful and Service-Oriented
  • Caring and Empathetic
  • Medical Terminology and Medical Transcription
  • Cerner, Juno, EMR, CIS, ICore, ISM, EScription, Teams
  • 50 WPM Typing Speed

Timeline

Office Administrator

PEI Cattle Producers
06.2024 - Current

Medical Secretary - Internal Medicine

Health PEI
11.2023 - 07.2024

Community Access Worker

ResourceAbilities
06.2022 - 08.2023

Secretary - Volunteer Services

Health PEI
11.2021 - 05.2022

Medical Secretary - Internal Medicine

Summerside Medical Centre
12.2014 - 07.2022

Medical Secretary - Various Locations

Health PEI
09.2007 - 12.2014

Receptionist/Underwriting Assistant

Hyndman & Company Ltd
04.1992 - 09.2006

Medical Office Assistant Diploma - Medical Office Assistant/Ward Clerk

CompuCollege

Stenographer

Holland College

Varied

VARIOUS COURSES

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Tammy Hogg