Summary
Overview
Work History
Education
Skills
Accomplishments
like the outdoors
Additional Information
Timeline
Generic

Tammy Henry

Haliburton,ON

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

19
19
years of professional experience

Work History

Bakery Manager

Todd's Indpendent
03.2009 - Current
  • Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
  • Successfully drove new product lines to increase annual profits by [Number]%.
  • Maintained and controlled inventory of baked goods.

Cashier

Bargin Shop
02.2006 - 03.2009
  • Answered questions about store policies and addressed customer concerns.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Tallied cash drawer at beginning and end of each work shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register to record transactions accurately and efficiently.
  • Lifted up to [Number] pounds at once and used forklift to move heavier loads.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Waitress

Sir Sams Inn
05.2004 - 04.2008
  • Checked guests' identification before serving alcoholic beverages.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Greeted new customers, discussed specials, and took drink orders.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Education

High School Diploma -

Haliburton Highland Secondary School
Haliburton, ON
06.2000

Certificate - Educational Assistant

Loyalist College of Applied Arts And Technology
Belleville, ON
06.2004

Skills

  • Order Management
  • Well-Versed in Inventory Management
  • Food Quality Standards Hygiene
  • Well-Versed in Menu Planning
  • Maintain Food Safety
  • Cooking and Baking
  • Developing Special Dishes and Recipes
  • Managing Deliveries
  • Knowledge of Raw Materials

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].

like the outdoors

I like to spend of much spare time outdoors,paddle boating,swimming walking threw the woods..Spending time with my family.




Additional Information

Have my CPR Certificated

Foodhandling course

Health and Safety

WHIMS



Timeline

Bakery Manager

Todd's Indpendent
03.2009 - Current

Cashier

Bargin Shop
02.2006 - 03.2009

Waitress

Sir Sams Inn
05.2004 - 04.2008

High School Diploma -

Haliburton Highland Secondary School

Certificate - Educational Assistant

Loyalist College of Applied Arts And Technology

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Tammy Henry