Experienced Lead Guard with a track record of supervising teams and ensuring workplace safety. Skilled in problem-solving, communication, and customer service. Proven ability to manage 25 local guards, maintain safety protocols, and drive results.
- Supervised and led a team of 25 local guards, ensuring adherence to safety protocols and workplace practices.
- Effectively managed day-to-day operations, including problem-solving, conflict resolution, and logistical coordination.
- Ensure team members are up to date on safety procedures and foster skill development.
- Maintained clear and consistent communication with team members, clients, and stakeholders to ensure alignment and address any concerns.
- Implemented quality assurance measures, including inspections and evaluations, to uphold organizational standards and improve performance.
Crosswalk Safety Ambassador
Carraway
09.2021 - 06.2023
Dedicated Crosswalk Safety Ambassador with a commitment to ensuring the safety of children and pedestrians. Proficient in assisting with street crossings, adhering to traffic laws, and maintaining strong community relations. Skilled in addressing public concerns and promoting pedestrian safety.
- Assisted children and pedestrians in safely crossing streets at designated times and locations.
- Ensured compliance with traffic laws and guidelines related to school crossing areas and pedestrian safety.
- Cultivated and maintained positive relationships with community members.
- Addressed public concerns regarding traffic and other public needs, resolving issues effectively.
Residential Home Cleaner
Lady Laceys Cleaning
01.2021 - 01.2022
Self-motivated and detail-oriented Professional House Cleaner with a customer-friendly approach. Committed to delivering high-quality results independently. Dedicated to prioritizing tasks, managing multiple responsibilities, and achieving project goals with precision. Flexible, hardworking, and driven to succeed.
- Demonstrated self-motivation and attention to detail in cleaning tasks.
- Successfully managed and prioritized tasks to complete projects efficiently.
- Multi-tasked effectively, handling various cleaning assignments simultaneously.
- Consistently achieved project goals with precision and dedication.
Uber Dog Location Manager
Uber Dog
01.2016 - 01.2019
Detail-oriented and organized professional with experience in staff scheduling, booking management, and retail operations within the pet grooming and boarding industry. Skilled in maintaining product inventory, overseeing merchandise, and delivering exceptional customer service.
- Managed staff scheduling to ensure smooth operation of grooming and boarding services.
- Oversaw booking processes for dog grooming and boarding appointments.
- Maintained product stock levels and managed retail inventory.
- Provided attentive customer service to address client inquiries and concerns.
Cash Manager and Merchandiser
Shoppers Drug Mart
01.2014 - 01.2016
Dedicated cashier with experience providing efficient and friendly service to customers at Shoppers Drug Mart. Skilled in cashier duties, customer service, and merchandise stocking. Proven ability to manage cash transactions accurately and handle evening cash management responsibilities.
- Provided efficient and friendly service to customers during transactions.
- Addressed customer inquiries and concerns with professionalism and courtesy.
- Managed cash transactions accurately and maintained cash register balance.
- Stocked merchandise to ensure availability and presentation standards were met.
- Assumed responsibility as the evening Cash Manager, overseeing cash handling procedures.
Education
Personal Support Worker Program
CALC
OSSD
Peel Secondary School
Skills
Microsoft Word
Effective Typing
Competency with various systems and interfaces
Certification
Workplace Health and Safety Certification –2023
Workers Health and Safety Awareness –2023
Accessibility for Ontarians with Disabilities Act Certification - 2023
Languages
English
Native or Bilingual
References
References Available Upon Request
Timeline
Crosswalk Safety Supervisor - Carraway
01.2023 - Current
Crosswalk Safety Ambassador - Carraway
09.2021 - 06.2023
Residential Home Cleaner - Lady Laceys Cleaning
01.2021 - 01.2022
Uber Dog Location Manager - Uber Dog
01.2016 - 01.2019
Cash Manager and Merchandiser - Shoppers Drug Mart