Tammy Dolan
Niagara Falls,ON
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Responsible, clean driving history and focus on customer satisfaction. Extensive familiarity with local communities, thoroughfares and streets within the Niagara region.
Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Physically fit and works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.
Overview
14
14
years of professional experience
Work History
Traffic Controller
Peninsula Traffic Inc
03.2017 - 12.2021
- Read and interpreted plans, instructions and specifications to determine work activities and checked inventory and inspected equipment needed for job.
- Assembled signs,cones and barrel barricades to direct traffic through construction sites in order to provide safety for pedestrians, employees and traveling public.
- Worked with foreman to create effective temporary traffic control jobs
- Trained new traffic controllers to properly use traffic control devices and apply best practices.
- Conducted routine maintenance checks on traffic control devices to manage wear and tear.
- Served as informational resource for community, answering questions about traffic ordinances and policies and addressing questions and complaints.
Traffic Flagger
Niagara Traffic
04.2015 - 01.2017
- Operated and safely navigated company vehicles to transport materials and equipment to job site.
- Recorded trip information such as vehicle mileage, fuel costs and any problems
- Installed and maintained road markings to clearly define lanes and enhance road safety.
- Use maps and other trip planning aids
- Worked long hours in all weather
- Calmly managed clearing of path during passage of emergency vehicles.
- Receive and relay information to central dispatch
Server
East Side Mario's Restaurant
01.2008 - 02.2015
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Developmental Studies - Developmental Service Worker
Georgian College of Applied Arts And Technology
Barrie, ON04.2012
Skills
- Valid Ontario Driver's License
- Ability to stand for long periods
- Excellent Driving Skills
- Working Independently
- Heavy Lifting
- Customer Service
- Time Management
- Roads and Highways Knowledge
- Communication Skills
- Dependable and Honest
Timeline
Traffic Controller
Peninsula Traffic Inc
03.2017 - 12.2021
Traffic Flagger
Niagara Traffic
04.2015 - 01.2017
Server
East Side Mario's Restaurant
01.2008 - 02.2015
Bachelor of Developmental Studies - Developmental Service Worker
Georgian College of Applied Arts And Technology
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