Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tammy Chaulk

Gambo,NL

Summary

Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.

Overview

34
34
years of professional experience

Work History

Clerk II

Central Health
Gander, Newfoundland and Labrador
01.2014 - 07.2025
  • Provided excellent customer service to ensure satisfaction.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Entered data into computer systems accurately and efficiently.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Answered customer inquiries via phone and email.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Communicated with customers and employees to answer questions or explain information.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.
  • Performed data entry tasks to update customer accounts records.
  • Organized and maintained filing systems for confidential documents.

Administrative Assistant

Eastern Health
St. John's, Newfoundland and Labrador
08.2001 - 01.2013
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Facilitated communication between different departments within the organization.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Scheduled appointments between clients and customers and internal staff members.
  • Managed office supplies inventory and placed orders when necessary.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Answered questions from customers regarding products and services offered by the company.
  • Developed and maintained filing systems for confidential documents and records.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Directed customer inquiries to appropriate department personnel.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Proofread content for typo-free emails and documentation.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Transcriptionist

Discoveries Unlimited
Torbay, Newfoundland and Labrador
05.1993 - 07.1999
  • Recorded court proceedings and discoveries and transcribed verbatim

Word Processing Operator

Taxation Centre
St. John's, Newfoundland and Labrador
07.1991 - 11.1991
  • Prepared and edited letters, memos, reports, tables and other documents using appropriate software packages.
  • Organized electronic files according to company standards for easy retrieval and reference.
  • Proofread documents for accuracy in spelling, grammar and punctuation.
  • Operated word processing equipment to enter, revise and print documents according to customer specifications.
  • Filed completed documents on computer hard drive or disk for storage purposes.
  • Proofread documents and corrected errors in grammar, spelling and punctuation.

Education

Medical Technology

College of The North Atlantic
St. John's, NL
02-1992

High School Diploma -

Harriott Curtis Collegiate
St. Anthony, NL
06-1988

Some College (No Degree) - Secretarial Science (two-year course)

College of The North Atlantic
St. John's, NL

Skills

  • Data entry and office administration
  • Customer service and support
  • Document management and confidentiality compliance
  • Appointment scheduling
  • attended meetings and prepared minutes and agendas
  • made travel arrangements
  • possesses strong communication and organizational skills
  • coordinated and assisted in preparation of events
  • possesses a typing speed of 90 words a minute

Affiliations

  • walking, making floral arrangements, gardening, spending time with family and friends

Timeline

Clerk II

Central Health
01.2014 - 07.2025

Administrative Assistant

Eastern Health
08.2001 - 01.2013

Transcriptionist

Discoveries Unlimited
05.1993 - 07.1999

Word Processing Operator

Taxation Centre
07.1991 - 11.1991

Medical Technology

College of The North Atlantic

High School Diploma -

Harriott Curtis Collegiate

Some College (No Degree) - Secretarial Science (two-year course)

College of The North Atlantic

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Tammy Chaulk