TAMMY BUDOVITCH
Fredericton,Canada
Summary
Highly skilled professional with expertise in managing and optimizing custom processes to drive efficiency and exceed organizational goals. Known for meticulous attention to detail and a collaborative approach, excelling in team environments to achieve shared objectives. Demonstrated ability to multitask and maintain precision, successfully handling multiple projects concurrently.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Security Officer
Commissionaires
09.2024 - Current
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Reported suspicious activities and persons to law enforcement.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Manager
MR.Pool
05.2006 - 11.2023
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles
- Developed training modules and documentation to train staff
- Collaborated with staff to develop and carry out processes, resulting in improved performance
- Responsible for banking, payroll and customer service
- Management of all aspects of the business operations
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Account Manager
Shell Oil and Gas
09.2004 - 10.2005
- Reviewed account activity reports to identify opportunities to increase sales or retain existing customers
- Answering incoming calls for questions about customers accounts
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Improved overall team productivity by implementing best practices in organization and time management.
Education
Graduate Certificate - Health And Wellness
American Fitness Professionals & Associates
New Jersey12.2022
Graduate Certificate - Travel & Tourism/ Counsellor
Mount Royal College
Calgary, AB10.2004
Skills
- Strategic Planning
- Report Writing
- Superior customer service
- Relationship building and management
- Incident Reporting
- General security
- Business Development
- Operations Management
- Financial Management
- Customer Relationship Management (CRM)
- Time Management
- Staff Management
- Sales management
- Staff Training and Development
- Verbal and written communication
- Organizational Skills
- Able to communicate in French
Languages
French
References
References available upon request
Personal Information
Title: Manager
Certification
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
- CPR/AED Certification
Timeline
Security Officer
Commissionaires
09.2024 - Current
Manager
MR.Pool
05.2006 - 11.2023
Account Manager
Shell Oil and Gas
09.2004 - 10.2005
Graduate Certificate - Health And Wellness
American Fitness Professionals & Associates
Graduate Certificate - Travel & Tourism/ Counsellor
Mount Royal College
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