Tammy Bennett

• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Defined clear targets and objectives and communicated to other team members.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Established team priorities, maintained schedules and monitored performance.
• Devised creative solutions to critical customer and user needs.
• Interacted with customers and clients to identify business needs and requirements.
• Researched industry best practices in support of training development and program content.
• Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
• Implemented risk management strategies to mitigate potential barriers to project success.
• Leveraged project management processes and tools to define and execute projects.
• Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
• Championed best practices in project management, fostering a culture of continuous improvement.
• Improved program efficiency by streamlining processes and implementing time-saving solutions.
• Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
• Coached team members on productivity strategies to accomplish challenging goals.
• Delivered high-quality results by setting performance metrics and monitoring progress against targets.
• Built teams to address project goals and objectives for multiple projects.
• Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
• Coached team members on professional development opportunities, contributing to improved overall performance.
• Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
• Facilitated workshops and conducted one-on-one training to educate team members.
• Developed strategic plans, setting clear objectives and achievable milestones for the team.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Enhanced participant engagement by incorporating interactive activities and group discussions in program sessions.
• Collaborated with fellow facilitators to create a cohesive and consistent experience across all program offerings.
• Mentored junior facilitators on best practices for effective content delivery techniques and audience engagement tactics.
• Gathered participant feedback regularly via surveys or evaluations, utilizing insights gained for continuous improvement of future programming iterations.
• Monitored participant progress throughout the program, adjusting content delivery as needed to ensure optimal comprehension levels were achieved.
• Led stimulating group discussions to encourage deeper understanding of program topics and foster critical thinking skills.
• Delivered clear and concise program modules, ensuring participants grasped key concepts effectively.
• Implemented time management strategies within sessions to cover all relevant topics effectively while adhering to schedule constraints closely.
• Provided ongoing support to participants beyond the duration of the program, reinforcing key learnings through follow-up resources and check-ins as necessary.
• Planned special [Type] events for program participants based on changing needs, times of year, and availability.
• Assisted management in optimizing program content for improved participant satisfaction and learning outcomes.
• Identified areas in need of improvement and implemented solutions.
• Coordinated event logistics such as room setup, equipment management, and registration processes to ensure smooth operation of each session offering.
• Supported students and individuals with [Type] issues, liaising between participants, families, and program executives about needs.

• Operations & Systems Manager i developed and with leadership in managing processes.

• Quality Assurance on multiple levels

• Strategic Logistics Director showcasing your oversight of trucking and security operations.

• Safety & Security Operations Lead – buding process and processders for safety aspect was a key pillar of my role.

• Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
• Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.
• Established relationships with local businesses for cross-promotion opportunities benefiting both parties involved.
• Recruited and hired top talent to maintain a skilled and diverse team of stylists.
• Developed loyalty programs that encouraged repeat business from satisfied clients.
• Conducted performance evaluations for staff members, offering constructive feedback and setting goals for improvement.
• Handled customer complaints professionally ensuring swift resolution maintaining client trust and loyalty.
• Fostered a positive working environment, resulting in high employee retention rates.
• Implemented safety protocols to maintain a clean and sanitary environment for clients and staff alike.
• Boosted staff productivity with regular training sessions on latest hair trends and techniques.
• Facilitated open lines of communication between staff members through regular meetings fostering teamwork spirit.