Tammy Bennett
Deer Lake,NL
Summary
Highly skilled and dependable professional with more then 25 years of experience in a variety of health care sectors. Always willing to deliver exemplary level of healthcare services to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
23
23
years of professional experience
Work History
Care Coordinator
Home And Community Support Services
2008.06 - 2023.10
- Used company software and databases to maintain records of services performed and patient conditions. Held a caseload of 100- 150 clients.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities up to 12 a day.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Territory Manager
KCI Medical
2005.02 - 2008.06
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory. Maintaining over 12 accounts.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Collaborated with upper management to implement continuous improvements and exceed team goals. Increased profit margin 30 %.
Associate Director of Nursing
Specialty Care Woodhall Park
2004.08 - 2005.02
- Improved patient care by implementing evidence-based nursing practices and protocols.
- Enhanced staff performance of over 25 employees through regular evaluations, feedback sessions, and tailored training programs.
- Optimized nurse scheduling systems to ensure adequate staffing levels while maintaining budget constraints.
- Conducted regular audits of nursing documentation, ensuring accuracy, completeness, and compliance with regulatory standards.
Resident Care Manager
Appleby Place Retirement
2001.03 - 2004.08
- Improved resident satisfaction by addressing concerns promptly and ensuring proper communication between staff and families.
- Ensured regulatory compliance by conducting regular audits of care plans and documentation on weekly basis.
- Developed comprehensive resident assessments to identify needs, establish goals, and create personalized care plans.
- Mentored 25 nursing staff in best practices for geriatric care, contributing to increased staff retention rates and improved overall team performance.
- Coordinated transition plans for residents moving between levels of care or returning home after rehabilitation, ensuring continuity of services and seamless transitions.
Education
Registered Nurse Diploma - Nursing
Humber College
Toronto, ON01.2008
Recreation And Activation - Gerontology
Humber College
Toronto, ON06.1995
Skills
- Documentation
- Patient Education
- Organizational Skills
- Multidisciplinary team collaboration
- Scheduling
- Critical Thinking
- Patient Advocacy
- Organizational Goal Development
- Staff Scheduling
- Training and mentoring
References
Paul Froggatt - Senior Vice President Joerns Healthcare
pfroggatt@rogers.com / cell 416-721-0927
Kora Bennett - Home and Community Care Support Services PSM
kora,bennett@hccontario.ca / cell 519-897-7709
Timeline
Care Coordinator
Home And Community Support Services
2008.06 - 2023.10
Territory Manager
KCI Medical
2005.02 - 2008.06
Associate Director of Nursing
Specialty Care Woodhall Park
2004.08 - 2005.02
Resident Care Manager
Appleby Place Retirement
2001.03 - 2004.08
Registered Nurse Diploma - Nursing
Humber College
Recreation And Activation - Gerontology
Humber College
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