Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Alford

San Ramon

Summary

Compassionate and dedicated Care Manager and Case Manager with experience supporting seniors, vulnerable adults, and underserved populations. Strong background in care coordination, housing support, client advocacy, assessments, service planning, and community outreach.

Overview

5
5
years of professional experience

Work History

Care Manager

J&M Home Care
San Ramon
01.2026 - Current
  • Build and maintain partnerships within the senior care community to support business development and direct care services.
  • Conduct in-home, facility, and comprehensive assessments for patients.
  • Develop individualized care plans aligned with patient goals and preferences.
  • Coordinate medical and non-medical services, including CalAIM-related resources.
  • Serve as a central point of contact for patients, families, providers, and community partners.
  • Support safe transitions of care and deliver person-centered care management.
  • Promote services through outreach, education, and relationship building.

Case Manager

Side By Side
Hayward, CA
01.2021 - 01.2026
  • Facilitated connections for clients and families to housing resources such as rapid rehousing, rental assistance, and supportive housing, enhancing their stability.
  • Developed service plans, monitored progress, and coordinated client-centered care.
  • Cultivated community and stakeholder relationships to strengthen collaborative efforts in team-based case management services.
  • Assisted vulnerable populations, particularly homeless clients with mental health disabilities, in accessing essential services.

Education

Master of Arts - Bachelor of Social Work

Grambling State University
Grambling, LA
01-1990

Skills

  • Care Management
  • Case Management
  • Care Coordination
  • Crisis Intervention
  • Psychosocial Assessment
  • Care Planning
  • Housing Support
  • Community Outreach
  • Client Advocacy
  • Provider Relations
  • Budget Management
  • Senior Services

Timeline

Care Manager

J&M Home Care
01.2026 - Current

Case Manager

Side By Side
01.2021 - 01.2026

Master of Arts - Bachelor of Social Work

Grambling State University
Tammy Alford