Tammie Jackson
Santa Clarita
Summary
Dynamic administrative specialist with over a decade of experience in enhancing organizational effectiveness. Skilled in training staff, improving customer satisfaction, and managing complex schedules, ensuring seamless communication across departments to achieve strategic goals.
Overview
26
26
years of professional experience
Work History
DCF Administrative Specialist/Marketing Specialist
Deloitte Corporate Finance LLC
555 W. 5th Street, Suite 2700
06.2013 - Current
- Implemented document management systems to improve accessibility and reduce retrieval times for critical files.
- Developed training materials and conducted onboarding sessions for new administrative staff, fostering a collaborative environment.
- Oversaw project teams across various functions to drive strategic initiatives, enhancing synergy between departmental goals and organizational aims.
- Mentored junior team members on best practices in administrative support, enhancing team performance and service delivery standards.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Cultivated a professional work environment through the establishment of clear office policies and procedures.
- Streamlined office processes by implementing efficient document management and filing systems.
- Increased efficiency in data entry tasks through the implementation of advanced software tools.
- Assisted coworkers and staff members with special tasks on daily basis.
- Oversaw filing system management and data entry processes to enhance efficiency. Executed clerical tasks to maintain smooth office functionality.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Streamlined administrative processes to enhance operational efficiency across departments.
- Coordinated complex scheduling for executive leadership, ensuring optimal time management.
Deal Processor
McColl Partners
Charlotte, NC
02.2005 - 05.2013
- Processed complex deal documentation ensuring compliance with regulatory standards.
- Mentored junior staff on best practices for document handling and data entry accuracy.
- Developed customized templates for routine documents to streamline workflow and minimize errors in content.
- Demonstrated adaptability by learning new software applications quickly as required for evolving business needs.
- Reduced errors in documentation by diligently proofreading materials before submission to relevant parties.
- Contributed to team success by providing support during peak periods or staff absences.
- Leveraged strong organizational skills to prioritize workload effectively during busy periods or when faced with tight deadlines.
- Balanced daily workload effectively while managing multiple files at different stages of the deal process, ensuring timely progress.
- Assisted in training new hires on company policies, procedures, software applications, and best practices for efficient deal processing.
- Improved communication between departments by proactively addressing inquiries and concerns related to deal processing tasks.
- Stored and filed contract documents in orderly, organized systems.
- Drafted, reviewed and revised contracts for accuracy and completeness.
- Developed training materials to unify contract management processes and procedures.
Deal Processor
Wachovia
Charlotte, NC
08.2000 - 02.2005
- Reviewed financial statements and reports for accuracy and completeness.
- Coordinated with cross-functional teams to streamline transaction workflows.
- Developed customized templates for routine documents to streamline workflow and minimize errors in content.
- Ensured precision in documentation by carefully reviewing and correcting materials before final submission.
- Coordinated and prioritized daily tasks to manage multiple files effectively, ensuring adherence to deadlines throughout the deal process.
- Maintained orderly organization of contract documents to ensure easy retrieval and compliance.
Education
Secretarial Science - Administrative
King's College
Charlotte04-1983
Skills
- Verbal communication
- Proofreading
- Customer relations
- Spreadsheet creation
- Report preparation
- Videoconference preparation
- Proficient in Word, Powerpoint, Excel, Illustrator, Photoshop
- Activity reporting
- Data entry
- Microsoft office
- Documentation and recordkeeping
- Confidentiality and data protection
- Appointment scheduling
- Attention to detail
- Customer service
- Multitasking and time management
- Document retrieval
- Meeting participation
- Administrative procedures
- Administrative support
- Editing and proofreading
Timeline
DCF Administrative Specialist/Marketing Specialist
Deloitte Corporate Finance LLC
06.2013 - Current
Deal Processor
McColl Partners
02.2005 - 05.2013
Deal Processor
Wachovia
08.2000 - 02.2005
Secretarial Science - Administrative
King's College