Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammie Chamberlain

Abbotsford,BC

Summary

My name is Tammie Chamberlain and I have over 20 years of Customer Service experience. I am currently looking for an employment opportunity to help improve myself as a professional. I am dedicated, reliable individual who is a positive team player. I have been recognized in the past for having excellent customer service skills. I love working with people. Do you have room for me in your company?

Overview

19
19
years of professional experience

Work History

Cashier

Canadian Tire
05.2016 - 08.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Performed cash, card and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • helped to train new employees on store policies in regarding being a cashier

Merchandise Assistant

FGX International
02.2016 - 03.2016
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Organized store merchandise racks by size, style, and color.
  • Monitored and replenished display inventory and restructured according to available stock.

Live-In Nanny

Wendi Yost
10.2011 - 02.2015
  • Assisted with housework such as laundry and cooking.
  • Walked children to home from school, to the occasional medical appointments and extra-curricular activities.

Customer Service Representative

Panago Call Centre
12.2004 - 10.2011
  • Answered customer telephone calls promptly to avoid on-hold wait times..
  • Updated account information to maintain customer records.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Maintained up-to-date knowledge of product and service changes.
  • Customer callbacks to attain feedback from customers in a new area.
  • Handled customer complaints and offered compensation according to company policy.
  • Helped train new employees on the phone and answer any questions they might have.

Education

Family ChildCare

University of Fraser Valley
2009

High School Diploma -

Rick Hansen Secondary
01.1998

Skills

Over 20 years of working in Customer Service

Reputation for going extra mile to meet customer needs and requests

Punctual and reliable

Can work well independently and work well as a positive team player

Friendly and Cheerful

Positive and Outgoing

Dedicated to giving best to each customer

Timeline

Cashier

Canadian Tire
05.2016 - 08.2023

Merchandise Assistant

FGX International
02.2016 - 03.2016

Live-In Nanny

Wendi Yost
10.2011 - 02.2015

Customer Service Representative

Panago Call Centre
12.2004 - 10.2011

Family ChildCare

University of Fraser Valley

High School Diploma -

Rick Hansen Secondary
Tammie Chamberlain