Tammana Tamanna
Winnipeg,Canada
Summary
As a dedicated Information Technology student at Red River College, I am seeking a Solution Analyst I - Co-op position at Wawanesa Insurance. I bring a strong foundation in IT support, coupled with technical expertise in network administration, cybersecurity, and programming. With my excellent customer service skills and a passion for technology, I am eager to contribute to operational efficiency and team collaboration. I aim to apply my knowledge in a dynamic environment while further developing my technical skills in real-world applications.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Crew Member (Part-Time)
McDonald's
- Provided excellent customer service by assisting customers with orders and addressing concerns
- Operated POS systems, processed transactions, and managed customer orders
- Developed strong communication and multitasking abilities by handling high-pressure situations
- Worked as part of a team to maintain operational efficiency and quality control
Volunteer IT Support Assistant
Red River College IT Support
03.2024 - Current
- Assisted faculty and students with troubleshooting hardware and software issues
- Provided technical support including resolving connectivity issues and setting up devices
- Contributed to organizing IT workshops and training sessions for students
Education
Diploma - Information Technology (IT)
Red River College
Winnipeg, MB08.2025
Skills
- Python
- Java
- JavaScript
- HTML
- CSS
- React
- Bootstrap
- SQL
- MySQL
- PostgreSQL
- Windows
- Linux
- MacOS
- TCP/IP
- DNS
- DHCP
- VPNs
- Firewalls
- Microsoft Office Suite
- Google Workspace
- Git
- Visual Studio Code
- Cisco Packet Tracer
- Encryption
- Intrusion detection systems
Certification
- CompTIA IT Fundamentals (ITF+), 02/24
- Cisco Certified Network Associate (CCNA), In Progress
Hobbies and Interests
- Cybersecurity trends and ethical hacking
- Building and maintaining personal computer systems
- Volunteering in community tech workshops
Coursework
- Network Administration: Skills in configuring, managing, and troubleshooting local and wide area networks (LAN/WAN).
- Programming: Proficiency in Python and Java, focused on clean, efficient coding and object-oriented programming.
- Web Development: Hands-on experience with HTML, CSS, JavaScript, and modern frameworks for responsive websites.
- Database Management: Knowledge in SQL and MySQL for managing data integrity and optimizing queries.
- Cybersecurity: Training in securing systems, with an emphasis on encryption and threat mitigation techniques.
Timeline
Volunteer IT Support Assistant
Red River College IT Support
03.2024 - Current
Crew Member (Part-Time)
McDonald's
Diploma - Information Technology (IT)
Red River College
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