Tamla Travis
Los Angeles,CA
Summary
Seeking a position, where I can utilize all my skills, learn new ones, and grow with the company creatively. Great communication, organizational, and problem solving skills. Caring and compassionate experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients. Experienced professional dedicated to helping patients meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation.
Overview
36
36
years of professional experience
Work History
Team Supervisor
Sas Retail Merchandising
02.2020 - Current
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
- Managed performance reviews for 10 employees, analyzing individual employee achievements and overall trends in workforce execution metrics.
- Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
- Managed a diverse group of employees to ensure timely completion of projects while maintaining high-quality standards.
- Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.
- Maintained awareness of basic HR laws and regulations and kept up-to-date with company policies.
- Managed staff hiring, training and supervision.
- Supervised ongoing daily production phases.
- Coordinated project workflows for departments.
- Kept accurate and detailed records of personnel progress and productivity.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Courtesy Shuttle Driver
Fashion Nova Warehouse
03.2021 - 03.2022
- Contributed to the company's reputation for exceptional service by consistently providing a pleasant and stress-free transportation experience for passengers.
- Conducted daily vehicle inspections to maintain optimal performance, identifying issues early for prompt resolution.
- Supported fellow drivers during peak periods by covering additional shifts as needed, demonstrating teamwork and flexibility.
- Streamlined pick-up and drop-off processes by effectively communicating with dispatchers and other team members.
Customer Service/Sales
Staples
04.2019 - 02.2020
- Greeter, customer service answered multiple phone line communicated with customers in order to provide general information s cash register, handling of monies, preformed logistical tasks such as receiving and storing merchandise, performed shipping and receiving tasks opening and closing procedures
Volunteer
West Care Inc.
06.2018 - 04.2019
- Food service, food prep, greeter, mentor, light janitorial, & events coordinator
Customer Service/Sales
Staples
11.2018 - 04.2019
- Greeter, customer service answered multiple phone line communicated with customers in order to provide general information s cash register, handling of monies, preformed logistical tasks such as receiving and storing merchandise, performed shipping and receiving tasks opening and closing procedures
Seasonal Customer Service
Macy's
11.2018 - 01.2019
- Greet customers, assist customers, and answer questions, stock inventory floor, opening and closing procedures
Medical Custodian
State of California-CCWF
11.2013 - 01.2017
- Supervised 4 employees
- Professional cleaning and maintenance of medical and dental offices adhering to all safety and cleanliness standards per OSHA
- Knowledge of standards on hazardous and infectious waste
- Operated industrial appliances, developed and maintained good house-keeping principles and assisted in all aspects of janitorial services
- Stripping, waxing, buffing floors
Educational Tutor / Office Clerk
Central California Women’s Facility
10.2010 - 11.2013
- Assisted students with various educational questions, participated in one-on-one and group tutoring sessions with adults to complete or understand homework or class assignments
- Customer service, data entry, answered multiple phone lines, and executive support as needed
- Performed clerical duties including filing and inventory, communicated with customers in order to provide general information, and managed calendars and appointments
Warehouse Worker, Food Service, Assistant Manager, Retail
01.1989 - 10.2010
Assistant Manager
Johnny’s Hot Dog Stand
01.2006 - 10.2007
- Supervised 4 employees, greet customers, food prep, front line cook, taking orders, delivering food, serve at windows and counters, cash register, handling of monies, ordering inventory, clean up, opening and closing procedures
Supervisor / Merchandiser
Storecast Merchandising
08.2004 - 09.2005
- Supervised 8 employees
- Preformed logistical tasks such as receiving and storing merchandise
- Maintained inventory reports, performed shipping and receiving tasks and stock inventory floor
Education
AA - Social and Behavioral Sciences
Coastline Community College
Fountain Valley, CA05.2019
AA - Fine Arts and Humanities
Feather River College
Quincy, CA12.2016
Diploma - Medical Assistant/Cardiac Technician
Associated Technical College
Los Angeles, CA06.1996
Skills
- Management experience
- Leadership qualities
- Computer literate
- Familiar with keyboard
- Word
- Excel
- Dependable
- Dedicated
- Hard worker
- Multi-tasker
- Great customer service
- Hospitality skills
- Communication skills
- Positive attitude
- Fast learner
- Organizational skills
- Optimization skills
- Problem solver
- Detail oriented
- Punctual
- Ability to work well under pressure
- Self-starter
- Team player
- Adaptability
- Office management
- Retail management
- Money management
- Report Preparation
Training
- HFM Safety Training, Madera, CA, 11/01/14
- Cleaning Chemicals Training, Madera, CA, 07/01/15
- Center force Health Safety Training, Madera, CA, 04/01/15
Timeline
Courtesy Shuttle Driver
Fashion Nova Warehouse
03.2021 - 03.2022
Team Supervisor
Sas Retail Merchandising
02.2020 - Current
Customer Service/Sales
Staples
04.2019 - 02.2020
Customer Service/Sales
Staples
11.2018 - 04.2019
Seasonal Customer Service
Macy's
11.2018 - 01.2019
Volunteer
West Care Inc.
06.2018 - 04.2019
Medical Custodian
State of California-CCWF
11.2013 - 01.2017
Educational Tutor / Office Clerk
Central California Women’s Facility
10.2010 - 11.2013
Assistant Manager
Johnny’s Hot Dog Stand
01.2006 - 10.2007
Supervisor / Merchandiser
Storecast Merchandising
08.2004 - 09.2005
Warehouse Worker, Food Service, Assistant Manager, Retail
01.1989 - 10.2010
AA - Social and Behavioral Sciences
Coastline Community College
AA - Fine Arts and Humanities
Feather River College
Diploma - Medical Assistant/Cardiac Technician
Associated Technical College
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