Tamika Baez
Vista
Summary
Motivated and bilingual professional with a strong background in property management, office support, and customer service. Seeking to contribute organizational skills and operational expertise to a dynamic team environment.
Overview
16
16
years of professional experience
Work History
Administrative Assistant Manager
Empire City Cleaning LLC
02.2025 - Current
- Oversee scheduling, documentation, and internal communications for cleaning crews
- Maintain records of client contracts, service logs, and billing information
- Provide customer service support and ensure smooth daily operations
- Assist management with project coordination and vendor communications
Property Manager
CTM Apartment Services
10.2022 - 05.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Department Supervisor
Toys R Us
11.2014 - 09.2016
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of employees, delegated tasks and held each employee accountable for completing assignments.
- Handled department scheduling, opening/closing duties, and daily cash reports
Sleep Referral Coordinator
ENT and Allergy Associates
10.2009 - 08.2013
- Processed medical referrals and maintained up-to-date patient records
- Delivered exceptional customer service to patients and healthcare staff
- Managed over 700 patient accounts monthly with accuracy and attention to detail
- Took on special projects and additional administrative tasks as needed
Education
GED -
Lehman College
Bronx, NYSkills
- Proficient in English and Spanish
- Administrative support
- Strong verbal communication
- Property management expertise
- Retail team management
- Strong organizational skills
Timeline
Administrative Assistant Manager
Empire City Cleaning LLC
02.2025 - Current
Property Manager
CTM Apartment Services
10.2022 - 05.2023
Department Supervisor
Toys R Us
11.2014 - 09.2016
Sleep Referral Coordinator
ENT and Allergy Associates
10.2009 - 08.2013
GED -
Lehman College
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