Empathetic and patient Resident Aide with many years of experience in healthcare settings. Skilled at milieu management to maintain calm, positive environment. Flexible and dedicated employee communicating effectively with residents and families.
Overview
5
5
years of professional experience
Work History
Resident Aide /Front of House Manager
Guardian Angel Home Care
Ontario
01.2020 - 04.2025
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Answered patient call signals and signal lights to determine patients' needs.
Reminded patients to take prescribed medications or nutritional supplements.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Conducted regular room checks throughout shift to ensure cleanliness standards are met.
Organized and maintained household inventory records, including supplies and equipment.
Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
Monitored service provider performance to ensure quality of services delivered.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
Checked inventory for required supplies and made lists for needed cleaning products.
Collaborated with multiple departments to maximize workflow and efficiency.
Coordinated with outside contractors on all renovations or remodeling projects.
Reported damage or theft of hotel property to management.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Delegated work to staff, setting priorities and goals.
Recognized by management for providing exceptional customer service.
Partnered with professionals to promote quick, effective patient admission, assessment, and integration into community.
Provided support to residents in the form of companionship, conversation, and emotional support.
Reported any concerns about the wellbeing of a resident to the supervisor immediately.
Administered prescriptions to residents, complying with medication tracking procedures.