Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamia Young

Vallejo

Summary

Dynamic Substance Abuse Counselor with proven success at Genesis House Inc., reducing relapse rates through evidence-based strategies and effective case management. Skilled in clinical documentation and fostering client relationships, I excel in providing community referrals and maintaining client confidentiality while empowering individuals to achieve long-term recovery. Also great with desk job currently working at the Genesis house it is desk setting as well . Love to help others

Overview

7
7
years of professional experience

Work History

Substance Abuse Counselor

Genesis House Inc.
01.2023 - Current
  • Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
  • Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
  • Supported aftercare planning for continued recovery after treatment.
  • Developed individual treatment goals based on history and diagnosis.
  • Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.
  • Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Established trusting relationships with clients, creating an open dialogue about their experiences and challenges related to substance abuse.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans, ensuring continuity of care for clients.
  • Provided crisis intervention services when necessary, deescalating situations and connecting clients with appropriate resources.

Desk Clerk

Pbs
04.2021 - 02.2025
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
  • Checked in and out designated equipment, keys, and supplies.
  • Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of customer satisfaction.
  • Recorded significant occurrences in daily log with professionalism and critical details.
  • Maintained clean, tidy and sanitized common areas for personnel and guests.
  • Monitored building for hazardous conditions or situations and notified correct personnel.

Desk Receptionist

Dabs Inc
08.2018 - 04.2022
  • Resolved customer problems and complaints.
  • Skillfully navigated multiple software programs simultaneously while completing data entry tasks, improving time management abilities.
  • Contributed to team efforts by completing additional projects as needed, ensuring seamless office functionality.
  • Consistently maintained a professional and welcoming environment, fostering positive first impressions for visitors.

Education

Dental Assistant -

Carrington College
Pleasant Hill, CA

John Finney High School
Vallejo, CA
2017

Skills

  • Case management
  • Clinical documentation
  • Relapse prevention
  • Client confidentiality
  • Dual diagnosis treatment
  • Reliable
  • Good communication skills
  • Substance use screening
  • Providing community referrals

Timeline

Substance Abuse Counselor

Genesis House Inc.
01.2023 - Current

Desk Clerk

Pbs
04.2021 - 02.2025

Desk Receptionist

Dabs Inc
08.2018 - 04.2022

Dental Assistant -

Carrington College

John Finney High School

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Tamia Young