Summary
Overview
Work History
Education
Skills
QUALIFICATIONS:
Timeline
Generic

Tamia Morton

Pasadena

Summary

Experienced professional with a track record of improving efficiency and driving results. Seeking a position to leverage skills and experience in enhancing operations and making a meaningful impact on the company. Dedicated and detail-oriented, consistently exceeding expectations and delivering exceptional outcomes.

Overview

7
7
years of professional experience

Work History

TAP Lead Supervisor

Victoria Secret
08.2024 - Current
  • Oversaw daily operations to ensure smooth execution of tasks.
  • Coordinated schedules to optimize resource allocation.
  • Developed action plans for meeting organizational objectives
  • Fostered a positive work environment through team-building activities.
  • Strengthened team cohesion by encouraging open communication.
  • Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
  • Assisted upper management in achieving long-term company objectives with timely execution of key projects.
  • Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
  • Accomplished multiple tasks within established timeframes.
  • Counting cash registers, reconciling cash drawers, and processing credit card transactions to ensure accuracy.
  • Performing a final inventory check, securing merchandise, and addressing any discrepancies.
  • Reviewing daily sales reports, analyzing sales trends, and identifying areas for improvement.
  • Completing necessary closing/opening paperwork, including sales reports, deposit slips, and shift change logs

BRA FIT EXPERT ASSOCIATE

VICTORIA SECRET
04.2021 - 07.2024
  • Drives store sales and growth by personally selling to customers
  • Provide customers with the perfect bra fit
  • Proactively engages with customers
  • Converting returns and promotions into larger sales
  • Receive cash and credit card payments
  • Replenishes merchandise to brand standards for customers to purchase
  • Building loyalty by opening store credit cards
  • Led in-store events and promotions to generate excitement around new product launches or seasonal offerings.
  • Contributed to store success through inventory management tasks such as receiving shipments, restocking shelves, and conducting regular audits.

FRONT OF THE HOUSE TEAM MEMBER

CHICK-FIL-A
08.2019 - 03.2021
  • Bagging food for distribution
  • Serving orders to guest in a timely manner
  • Restocking condiments
  • Greet and serve guest enthusiastically
  • Receive cash and credit card payments
  • Maintain front of the house cleanliness
  • Working in a fast pace environment

RETAIL SALES ASSOCIATE

TIMBERLAND INC.
09.2017 - 12.2018
  • Educate customers on available product options to meet and exceed customer service experience
  • Talk politely, greet and help customers in finding products of their choice
  • Maintain store display and personal grooming
  • Take inventory and inform management about products soon to be out-of-stock
  • Prepare daily opening and closing sales reports
  • Receive cash and credit card payments
  • Skilled in planning and achieving sales goals
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Bachelor of Science - Criminal Justice

CALIFORNIA STATE UNIVERSITY LOS ANGELES
East Los Angeles, CA
05-2023

JOHN MUIR HIGH SCHOOL
Altadena, CA
05-2019

Skills

  • Using personal information and knowledge of brands to sell merchandise
  • Personable and good-natured; motivated-good at motivating others
  • Possesses excellent communication and interpersonal skills
  • Proven ability to work independently or as an integral part of a team to achieve objectives
  • Excellent organizational skills, and the ability to establish priorities and manage multiple tasks
  • Dependable, trustworthy with solid work ethic, accepts role as assigned and strives for excellence results
  • Excellent writing, communication skills
  • Excellent analytical skills, accurate and detail-oriented
  • Proficient with Microsoft Word, Excel, and PowerPoint, and Internet Research
  • Team leadership
  • Proactive learner

QUALIFICATIONS:

Learns quickly, easily oriented to job routine. Possesses the ability to deal effectively with the public and flexible enough to work alone or in a team effort. Have a high energy level and am not afraid of hard work.

Timeline

TAP Lead Supervisor

Victoria Secret
08.2024 - Current

BRA FIT EXPERT ASSOCIATE

VICTORIA SECRET
04.2021 - 07.2024

FRONT OF THE HOUSE TEAM MEMBER

CHICK-FIL-A
08.2019 - 03.2021

RETAIL SALES ASSOCIATE

TIMBERLAND INC.
09.2017 - 12.2018

Bachelor of Science - Criminal Justice

CALIFORNIA STATE UNIVERSITY LOS ANGELES

JOHN MUIR HIGH SCHOOL
Tamia Morton