Versatile office administrator skilled in managing diverse administrative functions, including invoicing, inventory management, and customer service. Strong attention to detail and commitment to procedural compliance have consistently supported operational effectiveness across multiple industries.
Overview
32
32
years of professional experience
Work History
Office Administrator
Golden Base Contracting Ltd
<ul>
<li>Performed clerical duties such as photocopying, faxing and scanning documents.</li>
<li>Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.</li>
<li>Organized and maintained filing systems, including electronic databases and records.</li>
<li>Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.</li>
<li>Processed invoices on a timely basis according to established procedures.</li>
<li>Greeted visitors warmly upon arrival at the office premises.</li>
</ul>
01.2022 - Current
Performed clerical duties such as photocopying, faxing and scanning documents.
Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
Organized and maintained filing systems, including electronic databases and records.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Processed invoices on a timely basis according to established procedures.
Greeted visitors warmly upon arrival at the office premises.
Service Writer
Wajax
<ul>
<li>Managed service documentation for equipment repairs and maintenance requests.</li>
<li>Processed work orders and ensured accurate record-keeping of services performed.</li>
<li>Maintained a clean and organized workspace to support efficient operations.</li>
<li>Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.</li>
<li>Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.</li>
</ul>
01.2021 - 01.2022
Managed service documentation for equipment repairs and maintenance requests.
Processed work orders and ensured accurate record-keeping of services performed.
Maintained a clean and organized workspace to support efficient operations.
Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.
Office Coordinator
Great West Equipment
<ul>
<li>Maintained office supplies and inventory for optimal workflow.</li>
<li>Implemented filing systems to improve document retrieval efficiency.</li>
<li>Communicated with vendors to manage service contracts and deliveries.</li>
<li>Supported team projects by providing administrative assistance as needed.</li>
<li>Greeted visitors and directed them to the appropriate area or person.</li>
<li>Provided administrative support for all departments in the organization as necessary.</li>
<li>Compiled data, tracked changes, and created reports in Excel spreadsheets.</li>
<li>Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.</li>
<li>Developed productive working relationships with customers through courteous service via phone or email correspondence.</li>
<li>Handled confidential information in a discreet manner.</li>
</ul>
01.2014 - 01.2021
Maintained office supplies and inventory for optimal workflow.
Implemented filing systems to improve document retrieval efficiency.
Communicated with vendors to manage service contracts and deliveries.
Supported team projects by providing administrative assistance as needed.
Greeted visitors and directed them to the appropriate area or person.
Provided administrative support for all departments in the organization as necessary.
Compiled data, tracked changes, and created reports in Excel spreadsheets.
Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
Developed productive working relationships with customers through courteous service via phone or email correspondence.
Handled confidential information in a discreet manner.
Office Administrator
Northern Peace Petroleum
<ul>
<li>Maintained filing systems and ensured accurate record-keeping practices.</li>
<li>Performed clerical duties such as photocopying, faxing and scanning documents.</li>
<li>Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.</li>
<li>Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.</li>
<li>Replenished office supplies, placing new orders for restocking to maintain inventory.</li>
</ul>
01.2008 - 01.2014
Maintained filing systems and ensured accurate record-keeping practices.
Performed clerical duties such as photocopying, faxing and scanning documents.
Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Replenished office supplies, placing new orders for restocking to maintain inventory.
Shipper Receiver/Parts/Office Administration
Collicutt Energy Services
<ul>
<li>Operated forklifts to move materials safely within the warehouse.</li>
<li>Prepared shipping documents and labels for outgoing shipments.</li>
<li>Coordinated with suppliers to ensure timely delivery of products.</li>
<li>Maintained accurate inventory records using warehouse management systems.</li>
<li>Maintained records of all outgoing shipments in tracking systems.</li>
<li>Developed relationships with vendors to secure competitive pricing on shipping materials and services.</li>
<li>Processed freight bills, credit memos and other related documents accurately and promptly.</li>
</ul>
01.2001 - 01.2006
Operated forklifts to move materials safely within the warehouse.
Prepared shipping documents and labels for outgoing shipments.
Coordinated with suppliers to ensure timely delivery of products.
Maintained accurate inventory records using warehouse management systems.
Maintained records of all outgoing shipments in tracking systems.
Developed relationships with vendors to secure competitive pricing on shipping materials and services.
Processed freight bills, credit memos and other related documents accurately and promptly.
Owner/Operator
Headhunter Hotshot Services
<ul>
<li>Coordinated logistics and scheduling for client deliveries.</li>
<li>Oversaw vehicle maintenance and compliance with safety standards.</li>
<li>Developed client relationships to understand service needs.</li>
<li>Implemented cost-saving measures in operational processes.</li>
<li>Ensured timely communication with clients regarding delivery status.</li>
<li>Managed daily operations of the business, including staff, sales, inventory, and accounting.</li>
<li>Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.</li>
<li>Kept detailed records and driver's logs required for compliance with regulations and corporate policies.</li>
<li>Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.</li>
<li>Obtained signatures needed to complete and process paperwork.</li>
</ul>
01.1995 - 01.2000
Coordinated logistics and scheduling for client deliveries.
Oversaw vehicle maintenance and compliance with safety standards.
Developed client relationships to understand service needs.
Implemented cost-saving measures in operational processes.
Ensured timely communication with clients regarding delivery status.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Kept detailed records and driver's logs required for compliance with regulations and corporate policies.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Obtained signatures needed to complete and process paperwork.
Education
Grade 12 -
Lashburn High School
Lashburn, SK
Lashburn, SK
Simply Accounting program -
NLC
Fort St. John, BC
Fort St. John, BC
Computer Skills for the workplace -
Academy of Learning
Kelowna
Kelowna
Skills
Microsoft Excel and Word
Concur and Simply Accounting
Payroll and billing assistance
Inventory management
Office procedures documentation
Credit card and statement reconciliation
Invoicing and order tracking
Shipping preparation and logbook recording
Shipment inspection
Effective communication skills
Attention to detail
Time management strategies
Confidentiality handling
Education Training
Successfully completed Grade 12
Simply Accounting program through NLC
Computer Skills for the workplace at NLC
Currently taking Accounting Clerk with Academy of Learning
Relevant Skills Experience
Proficient in the use of Microsoft Excel and Word, Concur, NDS, and Simply Accounting, Greeting customers upon arrival or on phone, directing them to the appropriate department, In charge of data entry of accounts payables and receivables, Assisting with payroll, unless needed to complete it, Inventory of equipment and attachments weekly, Writing office procedures, Credit card and statement reconciliations, Filing of a wide variety, Invoicing for service jobs and quotes for heavy duty equipment, Organizing employee certifications, Tracking incoming and outgoing shipments, Prepare orders for shipping or pick up, Recording of all tracking in logbook, Inventory of all parts, Inspect incoming shipments to make sure of accurate order and parts, as well as any damage