Mavi Rice-Ellison
Montreal,QC
Summary
Driven entrepreneur and administrative professional with a proven track record in small business operations and customer relations. Excelled at IHoop by enhancing client satisfaction and streamlining event coordination. Skilled in project management and marketing, demonstrating a keen ability to boost efficiency and foster relationships. Achieved significant improvements in business planning and customer service delivery.
Overview
3
3
years of professional experience
Work History
Owner
Very Strawberry/ Self
07.2023 - Current
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Reviewed incoming orders, prepared the request (chocolate covered fruits) ensure order was delivered on time.
- Managed all record keeping.
Administrative Assistant
IHoop/ Brittany Barnwell
01.2023 - Current
- Answered phone calls & emails, routed calls, delivering messages to staff.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping, providing receipts for any community service requests.
- Coordinated all non-profit events (BBQ, Sip & Book Bag drive, Kick, Talk Time, and School Fundraisers).
- Prepared meals and snacks for events.
- Worked with Sam's, Pepsi, Fulton County Police Department for donations.
Babysitting
Self
01.2022 - Current
- Provided care for children 5 - 7 years old.
- Cooked meals,
- Ensured children were safe.
- Planned daily activities.
Dog Walker
Self
01.2021 - Current
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Provided dogs with exercise and fresh air to promote dog health.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
Education
No Degree - High School
Centennial High School
Roswell, Georgia06.2026
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Business Planning
- Marketing
- Business launch
Timeline
Owner
Very Strawberry/ Self
07.2023 - Current
Administrative Assistant
IHoop/ Brittany Barnwell
01.2023 - Current
Babysitting
Self
01.2022 - Current
Dog Walker
Self
01.2021 - Current
No Degree - High School
Centennial High School
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