Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tami Dalpadado

Boston Bar,BC

Summary

To find fulltime employment with a reputable agency where I can utilize my acquired competencies.

Experienced with coordinating complex programs and managing multiple priorities. Utilizes strong organizational and communication skills to ensure project alignment and success. Track record of fostering team collaboration and adaptability in fast-paced settings.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Program Coordinator-Mundy House/Community Outreach

Fraserside Community Services
03.2018 - Current
  • Supervised staff in both Day Program & Residential Program settings
  • Prep for multiple CARF accreditations
  • Client concerns and specialized needs: Financial, Medical, ensure excellent quality of life.
  • Assisted in the intake process and assessment of new clients
  • Ensured proper transition and environment/placement for clients
  • Oversee Day and Residential Monthly program budgets
  • Payroll submission
  • Monitored and supported staff/volunteers/students in development of training/performance evaluations
  • Enroll and monitor regular and casual staff in online training system- E-Learning
  • Participated in interviewing / recruitment of team members, volunteers
  • Plan/involved with general staff meetings/department meeting/leadership meetings
  • Scheduling- ensuring adequate coverage for proper support
  • Prepare monthly/quarterly/annual program reports
  • Worked closely with CLBC, Fraser Health and BC Housing for inspections of the facility
  • Orientation for new staff/practicum students/volunteers onsite
  • Assist/Approve client focused activity schedule each month for both day and residential programs
  • Attend and assist clients with Professional and family contacts
  • Set and attend ISP/ Health Care plan meetings
  • Update Care Plans yearly for clients best quality of life
  • NVCI Instructor certification – June 2022

Program Senior Support Worker

PosAbilities (Formerly Mainstream)
05.1999 - 03.2018
  • Worked in Multiple programs throughout the agency.
  • Roles:
  • Residential Supports
  • Day Program Supports
  • Key Worker
  • Program Facilitator – Youth Education Supports
  • SSW (assistant Supervisor role)
  • Supervisor
  • Resigned as a casual team member March 2018 due to job demands

Day Services Program Manager

MSA Society for Community Living
12.2016 - 03.2018
  • August 2017- promoted from Day Services Coordinator to Day Services Program Manager
  • Oversee the staffing teams for the MSA Day Services Programs
  • Assisted in the intake process and assessment of new clients
  • Ensured proper transition and environment/placement for new clients
  • Payroll submission – On Excel and Comvida programs
  • Monitor staff development/update of credentials/training/performance evaluations
  • Assist in enrollment and monitor regular and casual staff in required online training system
  • Some involvement with the interviewing and recruitment process
  • Plan general staff meetings/attend regular department meetings/leadership meetings
  • Scheduling- ensuring adequate coverage and SDH are met for proper support
  • Currently assisting in implementing monthly program client reports for one to one individuals
  • Orientation for new staff/ Site operations/ Occupation Health & Safety/ Union
  • Recently Assisting/Approving client focused activity schedules presented by support staff
  • Monitoring staff during medication administration/audit medication binders regularly
  • Assisting in new program development – youth/drop in (in progress)
  • Participated in investigations/documentation/reporting of issues
  • Establishing positive relationships with Care Providers/Families/other stakeholders/Team members/ Clientele
  • Ensuring that the mission, code of ethics, standards, policies and procedures are adhered to and followed accordingly.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.

Community Support Worker

Sources Community Resources Society
09.2016 - 01.2017
  • Plan and support client in focused schedules
  • Support clients during hours of employment
  • Assist clients in attaining employment
  • Support clients with attaining proper life skills; bus training, financial, cooking, proper diet habits
  • Provided educational aspects
  • Occupational Health & Safety Committee Member
  • NVCI recertification September 2016
  • Medication Administration Training October 2016
  • Stress in the work place training through BCFED
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.

Program Manager

Thompson Community Services
06.2013 - 05.2014
  • Supervised 3 Behavioral Residential Programs –FASD, Mental Health disorders, Autism Spectrum Disorders.
  • Client issues and specialized needs: Financial, Medical, ensure excellent quality of life.
  • Assisted in the intake process and assessment of new clients
  • Ensured proper transition and environment/placement for clients
  • Oversee Residential Monthly program budgets
  • Month End submission
  • Payroll submission
  • Monitor staff development/update of credentials/training/performance evaluations
  • Enroll and monitor regular and casual staff in online training system
  • Involved with interviewing and recruitment
  • Plan general staff meetings/department meeting/leadership meetings/
  • Scheduling- ensuring adequate coverage for proper support
  • Prepare monthly program client reports
  • Orientation for new staff/practicum students/volunteers onsite

Program Coordinator (Gilley House)

Fraserside Community Services Society
01.2010 - 06.2013
  • Supervised staff in both Day Program & Residential Program settings
  • Client issues and specialized needs: Financial, Medical, ensure excellent quality of life.
  • Assisted in the intake process and assessment of new clients
  • Ensured proper transition and environment/placement for clients
  • Oversee Day and Residential Monthly program budgets
  • Month End submission
  • Payroll submission
  • Assisted with Submission of any rent or utility payments to head office
  • Monitored and supported staff/volunteers/students in development of training/performance evaluations
  • Enroll and monitor regular and casual staff in online training system- E-Learning
  • Involved with interviewing / recruitment casual staff, volunteers
  • Plan/involved with general staff meetings/department meeting/leadership meetings
  • Scheduling- ensuring adequate coverage for proper support
  • Prepare monthly program client reports
  • Worked with CLBC, Fraser Health and BC Housing for inspections of the facility
  • Orientation for new staff/practicum students/volunteers onsite
  • Assist/Approve client focused activity schedule each month for both day and residential programs
  • Attend and assist clients with Professional and family contacts
  • Set and attend ISP/ Health Care plan meetings
  • Update Care Plans yearly for clients best quality of life
  • NVCI – March 2012 – expired March 2013

Education

HR Diploma - Human Resources Training

Allison Collage
Online
08-2025

Customized Employment For DD

Supported Employment Training
Langley, BC
03.2019

Management in Community Living

Justice Institute
New Westminster
06.2003

Justice Institute of British Columbia
New Westminster, BC
03.2002

Stenberg College
Burnaby, BC
02.1999

Communitiy Living

Relias E-Learning
Burnaby, BC

Gr.12 Diploma - undefined

Jasper Place Composite H.S.
Edmonton, AB
01.1991

Skills

  • 18 years in management/coordinator roles in non-profit- both residential, day services and outreach programs
  • Dedicated, professional attitude, mature and willing to work hard
  • Equally effective working independently and as a team member
  • Able to learn and utilize newly attained skills efficiently
  • On Call experience
  • Experience with Scheduling/Processing Payroll -Comvida Employee Management System
  • Experience with client data bases – CAMS and Share Vision
  • Class 5 Driver’s License
  • Up to date in all training – Medications/ DOT’s
  • First Aid – September 2025
  • Amazing ability to construct positive relationships quickly
  • Problem solving, good conflict resolution skills
  • Client advocate, good understanding of needs
  • Engages proactively with clients and encourages utmost independence

Languages

English
Professional Working

Certification

  • NVCI Instructor Training - June 2022

Timeline

Program Coordinator-Mundy House/Community Outreach

Fraserside Community Services
03.2018 - Current

Day Services Program Manager

MSA Society for Community Living
12.2016 - 03.2018

Community Support Worker

Sources Community Resources Society
09.2016 - 01.2017

Program Manager

Thompson Community Services
06.2013 - 05.2014

Program Coordinator (Gilley House)

Fraserside Community Services Society
01.2010 - 06.2013

Program Senior Support Worker

PosAbilities (Formerly Mainstream)
05.1999 - 03.2018

Gr.12 Diploma - undefined

Jasper Place Composite H.S.

HR Diploma - Human Resources Training

Allison Collage

Customized Employment For DD

Supported Employment Training

Management in Community Living

Justice Institute

Justice Institute of British Columbia

Stenberg College

Communitiy Living

Relias E-Learning
Tami Dalpadado