To find fulltime employment with a reputable agency where I can utilize my acquired competencies.
Experienced with coordinating complex programs and managing multiple priorities. Utilizes strong organizational and communication skills to ensure project alignment and success. Track record of fostering team collaboration and adaptability in fast-paced settings.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Program Coordinator-Mundy House/Community Outreach
Fraserside Community Services
03.2018 - Current
Supervised staff in both Day Program & Residential Program settings
Prep for multiple CARF accreditations
Client concerns and specialized needs: Financial, Medical, ensure excellent quality of life.
Assisted in the intake process and assessment of new clients
Ensured proper transition and environment/placement for clients
Oversee Day and Residential Monthly program budgets
Payroll submission
Monitored and supported staff/volunteers/students in development of training/performance evaluations
Enroll and monitor regular and casual staff in online training system- E-Learning
Participated in interviewing / recruitment of team members, volunteers
Plan/involved with general staff meetings/department meeting/leadership meetings
Scheduling- ensuring adequate coverage for proper support
Prepare monthly/quarterly/annual program reports
Worked closely with CLBC, Fraser Health and BC Housing for inspections of the facility
Orientation for new staff/practicum students/volunteers onsite
Assist/Approve client focused activity schedule each month for both day and residential programs
Attend and assist clients with Professional and family contacts
Set and attend ISP/ Health Care plan meetings
Update Care Plans yearly for clients best quality of life
NVCI Instructor certification – June 2022
Program Senior Support Worker
PosAbilities (Formerly Mainstream)
05.1999 - 03.2018
Worked in Multiple programs throughout the agency.
Roles:
Residential Supports
Day Program Supports
Key Worker
Program Facilitator – Youth Education Supports
SSW (assistant Supervisor role)
Supervisor
Resigned as a casual team member March 2018 due to job demands
Day Services Program Manager
MSA Society for Community Living
12.2016 - 03.2018
August 2017- promoted from Day Services Coordinator to Day Services Program Manager
Oversee the staffing teams for the MSA Day Services Programs
Assisted in the intake process and assessment of new clients
Ensured proper transition and environment/placement for new clients
Payroll submission – On Excel and Comvida programs
Monitor staff development/update of credentials/training/performance evaluations
Assist in enrollment and monitor regular and casual staff in required online training system
Some involvement with the interviewing and recruitment process
Plan general staff meetings/attend regular department meetings/leadership meetings
Scheduling- ensuring adequate coverage and SDH are met for proper support
Currently assisting in implementing monthly program client reports for one to one individuals
Orientation for new staff/ Site operations/ Occupation Health & Safety/ Union
Recently Assisting/Approving client focused activity schedules presented by support staff
Monitoring staff during medication administration/audit medication binders regularly
Assisting in new program development – youth/drop in (in progress)
Participated in investigations/documentation/reporting of issues
Establishing positive relationships with Care Providers/Families/other stakeholders/Team members/ Clientele
Ensuring that the mission, code of ethics, standards, policies and procedures are adhered to and followed accordingly.
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Community Support Worker
Sources Community Resources Society
09.2016 - 01.2017
Plan and support client in focused schedules
Support clients during hours of employment
Assist clients in attaining employment
Support clients with attaining proper life skills; bus training, financial, cooking, proper diet habits
Provided educational aspects
Occupational Health & Safety Committee Member
NVCI recertification September 2016
Medication Administration Training October 2016
Stress in the work place training through BCFED
Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.