Results-driven healthcare administrative professional with extensive experience in billing, revenue cycle management, scheduling, and leadership within senior living, wellness, healthcare, legal, and retail environments. Adept at optimizing financial operations, supervising teams, and ensuring regulatory compliance to improve efficiency and customer satisfaction. Proven ability to coordinate cross-functional teams, implement process improvements, and manage financial reporting to support revenue cycle initiatives.
Work History
Medication Technician & Head Administrative Assistant
Carlton Senior Living
Led billing and insurance claims processing, ensuring timely reimbursements and compliance with regulatory standards
Supervised administrative and medical staff, managing scheduling, resident care coordination, and financial operations
Maintained accurate patient records while ensuring HIPAA and state healthcare compliance
Oversaw resident accounts, financial reporting, and revenue optimization efforts, supporting senior leadership in fiscal planning
Physical Therapist Aide
Apple Wellness Center
Managed billing, insurance claims, and financial transactions, ensuring accurate revenue cycle processes
Handled patient scheduling and medical documentation, streamlining workflow for physical therapists and improving patient experience