Summary
Overview
Work History
Education
Skills
Languages
Previous positions/employeers
Timeline
Generic

Tamera Vandam

Chilliwack,BC

Summary

Driven and versatile professional with experience as an Owner/Manager at Vandam Farms and an Associate at Walmart Canada, adept in customer engagement and time management. Excelled in enhancing operational efficiency and boosting sales through strategic planning and exceptional service. Skilled in both creative solutions and effective management support, ensuring significant improvements in customer satisfaction and business performance. Attention to detail in regards to cleanliness & safety

Overview

15
15
years of professional experience

Work History

Associate

Walmart Canada
Abbotsford, BC
05.2017 - 02.2020
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Managed customer relations through communication and helpful interactions.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

• Keeping sales floor zoned and tidy

• fulfillment restocking

Owner/Manager

Vandam Farms
Chilliwack BC
01.2005 - 10.2016
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Planted, cultivated and harvested various types of trees, shrubs, and plants.
  • Unloaded plants and nursery items from delivery trucks.
  • Harvested fruits and vegetables and prepared for sale or shipping.
  • Assisted with maintenance and installation of irrigation equipment.
  • Identified plant diseases and researched methods for mitigation.

Education

Grade 12 Graduate
05.2002

Skills

  • Creative painting, design and gardening
  • Active
  • Workplace Safety
  • Management Support
  • Cash Handling
  • Supporting Sales Staff
  • Product Merchandising
  • Customer Engagement
  • Customer Service
  • Time Management
  • Cleaning

Languages

English

Previous positions/employeers

Friends & Family

• design & gardening

• cleaning & space organizing (home & garage)

Treasure Isle Toys

• store associate

Canadian Climatrol Systems

• front desk secretary

Timeline

Associate

Walmart Canada
05.2017 - 02.2020

Owner/Manager

Vandam Farms
01.2005 - 10.2016

Grade 12 Graduate
Tamera Vandam