Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Tamer Ghosn

Uxbridge

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Manager

Global Faces Direct
10.2023 - Current
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

Server/bartender

En Ville
06.2023 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Dishwasher

Pickering Casino
03.2023 - 06.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Waiter

Revera
09.2019 - 09.2020
  • Took residence orders, and made sure they receive their dinner as quick as possible
  • Organized and cleaned the table before the second group of residence came down
  • Finally I made sure all the chairs, and tables were sanitized, and ready for breakfast

Skills

  • Microsoft Word
  • First Aid
  • WHIMIS

    Smart serve

    Staff management

    Sales team training

Certification

  • First Aid and CPR
  • WHMIS

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Sales Manager

Global Faces Direct
10.2023 - Current

Server/bartender

En Ville
06.2023 - 08.2023

Dishwasher

Pickering Casino
03.2023 - 06.2023

Waiter

Revera
09.2019 - 09.2020
  • First Aid and CPR
  • WHMIS
Tamer Ghosn