Tamela Kerns

• Processed customer transactions efficiently using point-of-sale systems.
• Provided exceptional customer service to enhance shopping experiences.
• Maintained accurate cash register balances and reconciled daily receipts.
• Assisted in training new cashiers on operational procedures and policies.
• Handled customer inquiries and resolved issues to ensure satisfaction.
• Monitored product promotions and communicated offers effectively to customers.

• Greeting customers with a smile.
• Responsible for keeping assigned areas cleaned.
• Answering the telephone.
• Providing great customer service.
• Cashier
• Recovery
• Restocking (when needed)

• Assisted customers with product selection and inquiries to enhance shopping experience

• Provides prompt and efficient responses to customers at all times.

• Demonstrates respect, friendliness, and professionalism at all times.

•As a representative of Ross, demonstrates integrity and honesty in all interactions with associates and

customers

• Performs daily recovery to ensure a neat, clean and organized store.

• Executes all operational best practices supporting the Ross Focus areas Contribution,

Neat, Clean & Organized, Delivering the Treasure and Fast & Friendly Service.