Summary
Overview
Work History
Education
Skills
Timeline
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Tamas Kovacs

Langley,BC

Summary

Dedicated and customer-focused receptionist that has experience in providing exceptional administrative support in fast-paced environments. Strong communication skills, professional demeanor, and ability to manage multiple tasks simultaneously. Proven track record of delivering outstanding service and contributing to efficient office operations.

Overview

3
3
years of professional experience

Work History

BMW Appointment Coordinator

BMW
01.2021 - Current
  • Scheduled appointments for customers in person or over telephone.
  • Called and rescheduled appointments for clients.
  • Assessed customer needs and responded to customer emails and calls.
  • Directed telephone calls to appropriate parties.
  • Greeted customers upon arrival and provided appropriate forms to fill out.
  • Answered phone calls and answered questions from potential customers.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Acted as first point of contact and set appointments for prospective clients.
  • Entered daily data in computer systems and documented office activities.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.

Contractor

Aerotek
08.2020 - 11.2021
  • Used nail guns, saws and grinders safely and without incident.
  • Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
  • Cut, measured and shaped wood after inspecting blueprints, build areas and work orders.
  • Installed frames and secured to walls and support structures.
  • Created custom frames to meet needs of individual customers.
  • Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
  • Hung variety of frames with precision and accuracy.
  • Planned and executed work with proper tools and materials to maximize efficiency.
  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.

Education

High School Diploma -

Re Mountain Secondary
Langley, BC
06.2020

Skills

  • Excellent communication and interpersonal skills, with the ability to communicate effectively with customers, colleagues, and management
  • Appointment Plus Software Knowledge
  • Strong organizational and multitasking abilities, with attention to detail and accuracy
  • Ability to work independently and as part of a team, with a positive and proactive attitude
  • Demonstrated professionalism, reliability, and commitment to providing outstanding service
  • Fluent in english and Hungarian

Timeline

BMW Appointment Coordinator

BMW
01.2021 - Current

Contractor

Aerotek
08.2020 - 11.2021

High School Diploma -

Re Mountain Secondary

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Tamas Kovacs