Tamari Kibabidze
Toronto
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Antsi Store
06.2024 - 10.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Server
Sky Juice Bar
12.2022 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Sales Manager
Piel Naturals
06.2021 - 08.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Education
GED -
Akaki Tsereteli Goverment University
Kutaisi,Georgia09-2024
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Guest services
- Customer complaint resolution
- Refund handling
- Merchandise restocking
- Time management
- Conflict resolution
- Adaptability and flexibility
- Multitasking and organization
- Problem-solving
- Relationship building
- Team leadership
Languages
English
Professional Working
Interests
- Graphic Design
- Enjoy participating in [activity] for overall physical and mental well-being
- I enjoy helping others and giving back to the community
- Offering time and support to shelters for the homeless, women, and animals
- Reading
- Hiking
- I like working with my hands and fixing things
- Baking
- Fashion and Style
- Interior Design
Timeline
Customer Service Cashier
Antsi Store
06.2024 - 10.2024
Server
Sky Juice Bar
12.2022 - 02.2023
Sales Manager
Piel Naturals
06.2021 - 08.2022
GED -
Akaki Tsereteli Goverment University
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