Tamara Zugic
Toronto,Canada
Overview
8
8
years of professional experience
Work History
Senior Academic Advisor
Chancellor Center for Law
Ottawa, Canada
04.2023 - Current
- Met with prospective students in online academic review sessions, introduced CCL's mission, provided details about services, and guided students in selecting qualifying university courses.
- Partnered with the University of London to align advising services with the law program’s academic requirements and support students through application and enrollment..
- Guided applicants through the process of signing CCL’s terms and conditions agreement.
- Recruited, onboarded, and conducted training sessions for new advisors and staff members on academic advising procedures and institutional policies.
- Promoted the Chancellor Center for Law to prospective students, providing information about the law program, and encouraging applications through targeted outreach initiatives.
Operations Administrative Assistant
Daprota
Toronto, Canada
02.2021 - 05.2022
- Facilitated communication between internal departments by coordinating meetings and conference calls.
- Created marketing materials, including brochures, flyers, posters, and newsletters.
- Assisted with onboarding new employees by verifying employment documents and entering information into the HR system; organized and managed employee paperwork.
- Provided administrative support to the operations team, including scheduling meetings, booking travel arrangements, and preparing presentations.
- Managed telephone and internet leads, responding in a timely manner to inquiries.
- Built rapport with customers to foster positive relationships and enhance service satisfaction.
- Managed customer databases and generated sales reports to track performance and trends.
Human Resources Administrative Assistant
Semantion
Toronto, Canada
03.2020 - 01.2021
- Managed full-cycle recruitment, including posting job ads, screening applications, coordinating interviews, and communicating with candidates.
- Conducted employment verifications, background checks, and reference checks to support hiring decisions.
- Answered employee inquiries regarding benefits, payroll, and HR policies, providing timely and accurate information.
- Prepared and submitted monthly, quarterly, and weekly reports for management, ensuring compliance and timely delivery.
- Researched and analyzed data for Semantion Business Platform Analytics to support HR decision-making.
- Maintained up-to-date employee records through accurate data entry in HR databases.
- Coordinated training schedules and tracked employee compliance with company certifications and policies.
Event Marketing Manager
Humberside Montessori School
Toronto, Canada
05.2019 - 08.2019
- Compiled and organized event materials for efficient execution and future reference.
- Reviewed post-event feedback and implemented improvements for future events.
- Collaborated with the Principal and team to develop and manage the event calendar.
- Built and maintained relationships with vendors through email marketing and in-person communication.
- Coordinated event logistics, including venue selection, catering, and transportation.
- Created and managed promotional materials to drive event attendance and engagement.
- Tracked event performance metrics and reported on key outcomes.
- Managed event budgets, ensuring efficient use of resources.
Company Representative
Federation of Rental- Housing Providers of Ontario
Toronto, Canada
05.2017 - 08.2019
- Led and managed the Certified Rental Building Program's "Living Green Together" initiative, promoting sustainable living practices within multi-residential apartment buildings.
- Organized and hosted information booths across Ontario to promote environmental awareness, educating residents on green initiatives and sustainable living practices.
- Engaged with residents and building managers to provide guidance on energy-efficient solutions and environmental best practices.
- Developed and distributed educational materials, fostering community engagement and increasing awareness of environmental sustainability.
- Coordinated logistics for events, ensuring effective promotion and high participation in summer outreach programs.
- Collaborated with key stakeholders to assess program impact and identify opportunities for expansion and improvement.
Education
Marketing Certificate -
University of Toronto
Toronto12-2024
Honors Bachelor of Arts - Sociology, Anthropology
University of Toronto
Toronto01.2022
Skills
- WordPress Design
- Adobe Creative Suite
- Microsoft Office Suite
- Vendor and Partner Relations
- Market Research and Data Analysis
- Email Marketing
- Employee training
- Content Creation and Copywriting
- Customer Relations and Service
- Detail Oriented and Highly Organized
- Effective Time Management
- Strong Work Ethic
- High-level Professionalism
- Leadership
- Teamwork
Languages
- English, Native speaker
- Serbian, Native speaker
- French, Good working knowledge
Timeline
Senior Academic Advisor
Chancellor Center for Law
04.2023 - Current
Operations Administrative Assistant
Daprota
02.2021 - 05.2022
Human Resources Administrative Assistant
Semantion
03.2020 - 01.2021
Event Marketing Manager
Humberside Montessori School
05.2019 - 08.2019
Company Representative
Federation of Rental- Housing Providers of Ontario
05.2017 - 08.2019
Marketing Certificate -
University of Toronto
Honors Bachelor of Arts - Sociology, Anthropology
University of Toronto
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