Tamara Wyatt
Calgary,AB
Summary
I am an experienced professional with a strong background in customer service, sales, supervisory positions across hospitality and retail. I have developed skills in team leadership, client communication, problem-solving, and delivering excellent customer experiences, while consistently meeting performance targets. After taking time to travel, I am eager to return to the workplace, bringing fresh energy, adaptability, and dedication to a new role. Having recently relocated from the UK, I hold a valid work visa and am ready to contribute my skills in a new environment.
Overview
8
8
years of professional experience
Work History
Supervisor
Starbucks
England, United Kingdom
03.2024 - 05.2025
- Managed daily operations including opening/ closing duties, inventory control, cash handling and equipment maintenance.
- Trained team members.
- Prepared and served beverages to company standard.
- Handled customer inquiries and complaints.
Real Estate Agent
Leaders Romans Group
England, United Kingdom
01.2023 - 03.2024
- Achieving a consistent track record of exceeding monthly and quarterly sales targets.
- Built and maintained strong client relationships.
- Conducted daily client meetings via Zoom/Teams to deliver personalized service and solutions, ensuring client needs are met.
- Collaborated with the sales team to share successful sales strategies and best practices.
- Offered guidance to clients, helping them make informed decisions about their home buying journey.
- Achieved recognition with the 'Quarterly Top Performer' in my team.
Administrative Assistant
Leaders Romans Group
England, United Kingdom
05.2022 - 01.2023
- Efficiently managed administrative tasks, including data entry, document preparation, filing, ensuring accurate and organized record-keeping.
- Handled client inquiries and maintained positive client relations.
- Managed incoming/outgoing correspondence, including emails, phone calls, ensuring timely and effective communication.
Supervisor
Las Iguanas-Basingstoke
England, United Kingdom
04.2019 - 04.2022
- Managed the entire team, ensuring efficient operations and staff performance.
- Prepared and served cocktails to specifications.
- Took food orders, and dealt with customer complaints.
- Answered phone calls and handled customer inquiries.
- Successfully achieved daily and monthly company targets.
- Addressed maintenance issues and trained staff members.
Waitress/Team Leader
TGI Fridays
England, United Kingdom
09.2017 - 04.2019
- Oversaw and provided instructions to waitstaff, ensuring the smooth operation of the restaurant.
- Took food orders and created memorable guest experiences.
- Prepared drinks and desserts, maintaining high standards of quality.
- Maintained restaurant sections and back-of-house areas, ensuring hygiene/ maintenance standards were upheld.
Education
High School Diploma -
Farnborough College of Technology
FARNBOROUGH,UK07-2017
Skills
- Eye for detail
- Ability to work independently
- Prioritization of tasks
- Strong communication skills
- Creative problem-solving
- Customer service
- Staff management
- Goal oriented
- Team leadership
- Training and mentoring
- Office administration
- Data entry
- Teamwork and collaboration
Timeline
Supervisor
Starbucks
03.2024 - 05.2025
Real Estate Agent
Leaders Romans Group
01.2023 - 03.2024
Administrative Assistant
Leaders Romans Group
05.2022 - 01.2023
Supervisor
Las Iguanas-Basingstoke
04.2019 - 04.2022
Waitress/Team Leader
TGI Fridays
09.2017 - 04.2019
High School Diploma -
Farnborough College of Technology