TAMARA STEEL
Courtice
Summary
Experienced leader and paramedic with exemplary performance in leadership, education, and medical roles, showcasing an unwavering commitment and a strong work ethic. Diligent and driven, prioritizing continuous professional growth. Recognized as a detail-oriented leader fostering positive working environments. Reliable and dedicated with outstanding interpersonal abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Superintendent
York Region Paramedic Services
2023.09 - Current
- Monitors ambulance operations to ensure the efficient provision of emergency medical services, overseeing staff compliance with operational policies and procedures.
- Ensures the safety and maintenance of assigned facilities, equipment, and vehicles.
- Offers recommendations for improving operational policies and procedures, implementing quality assurance measures to assess program effectiveness, and encouraging continuous enhancement.
- Ensures employees understand and implement branch policies, procedures, and goals, overseeing documentation and reporting processes.
- Leads frontline paramedics, handling recruitment, scheduling, training, and performance evaluation.
- Advocates for workplace safety and adherence to health regulations address inquiries and complaints and fosters positive relationships with internal and external partners.
- Demonstrates familiarity with relevant regulations, acts, bylaws, standards, guidelines, and protocols related to ambulance operations and Incident Command.
- Proficient in performance-based EMS systems and dispatch operations principles and methods.
- Knowledgeable about ambulance service operations, including fleet management, technical support, and material administration.
- Exhibits leadership qualities such as strategic planning, diversity integration, customer-focused approaches, accountability, effective communication, collaborative relationship building, talent development, trust building, self-awareness, and resilience.
- Proficient in investigation, reporting, and process management to facilitate effective planning and problem-solving.
- Demonstrates leadership, professionalism, and presentation abilities conducive to effective engagement.
Advanced Care Paramedic
York Region Paramedic Services
2010.05 - Current
- AEMCA and Advanced Care Paramedic Certificate.
- Knowledge of the Ambulance Act of Ontario, Ministry of Health Basic Life Support Patient Care Standards, Advanced Life Support Standards, Regional Base Hospital Program medical directives and policies, applicable sections of the Highway Traffic Act, and other relevant legislation.
- Hold all current qualifications set out by the Ambulance Act to be an Advanced Care Paramedic.
- Performed basic and advanced patient assessments.
- Responded to dispatched emergency assignments quickly and safely.
- Assessed patient condition through physical and verbal exams and collecting information from others at the scene.
- Interpreted incident histories and used physical examinations to identify potential underlying critical issues.
- Monitored patients for changes and reviewed and revised plans accordingly.
- Strictly protected the confidentiality of all information related to patient care activities and paramedic operations.
- Promoted team effort when working with dispatch centre, external public safety agencies, and health care providers.
- Possess integrity, compassion, and empathy for members of the community.
- Excellent decision-making abilities while problem-solving.
- Strong time management abilities, which encompasses the ability to successfully multi-task through an array of situations.
- Utilized opportunities within the paramedic community to participate in developing future emergency services, such as the Association of Municipal Emergency Medical Services of Ontario.
- Demonstrated dedication to providing quality care through continued training and education.
- Kept up-to-date with new treatments and medical procedures through continuous training.
- Initiated and utilized therapeutic techniques to manage life-threatening conditions, adhering to protocols approved by the medical director.
- Satisfactory current criminal record check.
- Maintain Advanced Care certification through CEPCP base hospital.
Clinical Coordinator
Central East Prehospital Care Program
2019.10 - Current
- Facilitate continuing medical education for Paramedic Services and the local Fire Departments within the Central East Prehospital Care program catchment area.
- Participate in recruitment, paramedic onboarding, and certification for Primary and Advanced care paramedics.
- Complete return to practice learning and evaluations for paramedics returning to the workplace.
- Employ a variety of teaching styles to respond to the needs of diverse learners.
- Utilize syllabi to inform students of course requirements, evaluation procedures, and attendance requirements.
- Coordinate and facilitate training, encouraging group participation and ownership.
- Planned instruction to achieve objectives based on student needs and established curriculum.
- Evaluate the performance of students and make provisions to meet learning needs.
- Observe and evaluate paramedic performance and development and provide appropriate feedback on work.
Lab Instructor
Durham College
2023.09 - Current
- Increase student comprehension of complex concepts through hands-on demonstrations and interactive experiments.
- Evaluate student performance through assessments and provide constructive feedback for growth and improvement.
- Maintain updated knowledge of current paramedic practices through continuous professional development opportunities.
- Provide individualized support for students struggling with course material, leading to a higher success rate among participants.
- Adapt instructional techniques to accommodate diverse learning styles and backgrounds among students.
- Introduce real-world applications to connect theoretical concepts with practical experiences, enhancing comprehension.
- Engaging in class discussions to facilitate learning and encourage participation.
Education
Advanced Care Paramedic Certificate - Health and Community Services
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON06.2022
Primary Care Paramedic: Primary Care Paramedic Program -
Durham College / UOIT Residence – Simcoe Village
Oshawa, ON01.2010
Honour Roll Certificate of Arts and Science: Science and Arts Program -
Durham College / UOIT Residence – Simcoe Village
Oshawa, ON01.2008
OSSD -
Collegiate School for the Arts
Toronto, Ontario01.2001
Skills
- Team Leadership
- Operations Management
- Problem-Solving
- Interpersonal and Social Skills
- Interactive Teaching/Learning
- Employee Motivation and Engagement
- Relationship building and management
- Educational leadership
- Inspiration and motivation
- Communication and team-building
- Decisiveness and accountability
- Adaptability and learning mindset
- Empowerment and delegation
- Resilience and perseverance
Certification
- AEMCA - Advanced Emergency Medical Care Assistant
- Advanced Care Paramedic Certificate
- Certified through CEPCP as an Advanced Care Paramedic
- Workplace Mental Health Leadership Certificate
- IMS 100 - Incident Management System
- First Aid and CPR
- ITLS - International Trauma Life Support
- WHMIS
Timeline
Superintendent
York Region Paramedic Services
2023.09 - Current
Lab Instructor
Durham College
2023.09 - Current
Clinical Coordinator
Central East Prehospital Care Program
2019.10 - Current
Advanced Care Paramedic
York Region Paramedic Services
2010.05 - Current
Advanced Care Paramedic Certificate - Health and Community Services
Cambrian College of Applied Arts And Technology
Primary Care Paramedic: Primary Care Paramedic Program -
Durham College / UOIT Residence – Simcoe Village
Honour Roll Certificate of Arts and Science: Science and Arts Program -
Durham College / UOIT Residence – Simcoe Village
OSSD -
Collegiate School for the Arts
- AEMCA - Advanced Emergency Medical Care Assistant
- Advanced Care Paramedic Certificate
- Certified through CEPCP as an Advanced Care Paramedic
- Workplace Mental Health Leadership Certificate
- IMS 100 - Incident Management System
- First Aid and CPR
- ITLS - International Trauma Life Support
- WHMIS
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