Tamara Myers
Riverton
Summary
Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Tribal Opioid Response Case Manager
White Buffalo Recovery
06.2025 - Current
- Conducted comprehensive assessments to determine client needs and develop tailored care plans.
- Coordinated communication between clients, families, and service providers to ensure continuity of care.
- Monitored client progress and adjusted treatment plans based on feedback and outcomes.
- Facilitated group sessions to promote peer support and enhance recovery skills.
- Collaborated with interdisciplinary teams to address complex client cases effectively.
- Maintained accurate documentation of client interactions and care plan adjustments in electronic records system.
- Provided educational resources to clients regarding available community services and recovery programs.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
- Reduced client wait times for service access by optimizing internal referral processes.
- Established and maintained relationships with key stakeholders.
- Monitored program performance and outcomes for successful delivery of services.
- Participated in community events to promote services and engage with public.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Implemented strategies to increase public awareness of social and community service programs.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Transitional House Manager
White Buffalo Recovery
02.2020 - 08.2024
- Oversaw daily operations ensuring client safety and compliance with regulations.
- Managed staff schedules to optimize coverage and service delivery.
- Coordinated intake and discharge processes for residents, enhancing transition experiences.
- Monitored resident progress and collaborated with treatment teams to adjust care plans as needed.
- Streamlined communication between staff and management to improve operational efficiency.
- Conducted regular assessments of facility conditions, recommending improvements to enhance safety standards.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
- Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
- Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
- Assisted residents with daily hygiene and living tasks.
- Conducted regular performance evaluations of staff members in order to identify areas for improvement or recognition.
- Improved household efficiency by implementing detailed schedules and routines for staff members.
- Improved household safety, conducting regular safety drills and updating emergency preparedness plans.
- Improved staff morale and retention, recognizing and rewarding outstanding performance.
- Enhanced family's cultural experiences, organizing private viewings and exclusive access to cultural events.
- Fostered culture of excellence within household staff, setting high standards and leading by example.
- Fostered positive and productive working environment for all household staff through regular training and performance feedback.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Developed and implemented staff recognition programs to motivate and reward employees.
Assistant Manager
Wind River Casino
10.2011 - 05.2016
- Managed daily operations to ensure efficient service and guest satisfaction.
- Analyzed customer feedback to identify areas for service improvement.
- Coordinated promotional events to enhance guest engagement and revenue.
- Oversaw inventory management to optimize supply levels and reduce waste.
- Led team meetings to communicate goals, updates, and performance expectations.
- Ensured compliance with health and safety regulations throughout the facility.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Enhanced team productivity by streamlining operational processes.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
Associate of Arts - Human Services
Central Wyoming College
Riverton, Wy05-2020
Skills
- Community engagement
- Crisis intervention
- Communication skills
- Performance monitoring
- Conflict resolution
- Peer support facilitation
- Problem-solving
- Time management
- Active listening
- Organization and multitasking
- Decision-making
- Positive attitude
- Critical thinking
- Emotional awareness
- Staff management
- Discharge planning
- Needs assessment
- Intervention plans
- Direct patient care
- Performance tracking
- Staff education and training
- Progress evaluations
- Multitasking and organization
- Clear communication
- Team collaboration
- HIPAA compliance
- Verbal and written communication
- Goal setting
- Ethical judgment
- Stress management
- Empathy and compassion
- Vulnerable population awareness
Languages
English
Full Professional
Certification
- Certified Peer Support Specialist, White Buffalo Recovery - 2020 - Present
- Certified CPR Instructor, Wind River Family & Community Healthcare / White Buffalo Recovery - 2022- Present
Timeline
Tribal Opioid Response Case Manager
White Buffalo Recovery
06.2025 - Current
Transitional House Manager
White Buffalo Recovery
02.2020 - 08.2024
Assistant Manager
Wind River Casino
10.2011 - 05.2016
Associate of Arts - Human Services
Central Wyoming College