Tamara Moniz
Medicine Hat,AB
Summary
Dynamic and results-oriented professional with experience at J & L Shuttle and Winners TJX, excelling in customer satisfaction and sales targets. Demonstrated expertise in organization and file management, alongside exceptional telephone skills. Proven ability to enhance store performance and client engagement through effective communication and meticulous attention to detail.
Overview
17
17
years of professional experience
Work History
Receptionist
J & L Shuttle
01.2020 - 09.2024
- Sorted files, and updated paperwork.
- Kept reception area clean and neat to give visitors positive first impression.
- Performed light duty cleaning including dusting, sanitizing, washroom maintenance.
- Removed snow from walkways, shuttles, and company vehicles.
Sales Associate
Winners TJX
10.2007 - 05.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
MOA Certificate - Office Administration-Medical
Sundance College
Alberta, Canada05-2025
Graduate Certificate - Office Administration- Executive
Sheridan College
Brampton, ON, Canada05-1996
High School Diploma -
St. Augustine Secondary School
Brampton, ON, Canada05-1995
Skills
- Greeting and seating clients
- Telephone skills
- Organization skills
- File management
Accomplishments
- I have upgraded knowledge in Word and Powerpoint
- Will gain a good understanding of Excel and other levels of computer facets
- Have been awarded for honesty and integrity keeping with a $1000 reward, plus external theft incentives at Winners TJX
- Awarded "Employee of the Month" for delivering outstanding employee dedication and service
Languages
English
Full Professional
Timeline
Receptionist
J & L Shuttle
01.2020 - 09.2024
Sales Associate
Winners TJX
10.2007 - 05.2022
MOA Certificate - Office Administration-Medical
Sundance College
Graduate Certificate - Office Administration- Executive
Sheridan College
High School Diploma -
St. Augustine Secondary School
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