Open To Work
TAMARA LOCKE
Metis Capital Housing Corporation
Calgary,AB
4
years of professional experience
Seasoned professional with over fifteen years in community outreach and supportive housing, specializing in crisis management and client relations. Skilled in healthcare and administrative support, fostering collaboration and enhancing community solutions through effective team coordination and problem-solving.
Work History
Home Support Worker
4 Months- Manage a caseload of 20–30 Métis individuals residing in Southern Alberta who are experiencing homelessness or are at risk of homelessness, providing individualized support,advocacy, referrals, and ongoing case management.
- Plan, coordinate, and facilitate culturally relevant programming and activities for groups of 10–20 participants, promoting Métis culture, connection, community engagement, and well-being.
- Participate in housing committees, community initiatives, and service events to build relationships with partner agencies, strengthen community partnerships, and promote the Reaching Home Program.
- Utilize Microsoft Teams, Adobe, Microsoft Office Suite, OneDrive,and SharePoint to participate in virtual meetings, prepare presentations, manage electronic files, track mileage, and maintain accurate company credit card records and expense reports.
- Educate and support 20–30 individuals on tenant and landlord rights, roles, and responsibilities. Provide guidance on maintaining successful tenancies, understanding rental agreements, resolving conflicts, and preventing housing disputes and evictions.
Casual Relief Worker
2 Years 1 Month- Conducted community sweeps to address intoxication and homelessness, engaging local resources for improved outcomes.
- Conducted three to five community sweeps, addressing intoxication and homelessness issues.
- Performed administrative tasks, including report writing and tracking daily statistics to support program effectiveness.
PBSH Case Worker
9 Months- Conduct monthly assessments for three to four individuals to identify needs and develop tailored person-centered supports.
- Collaborate with community resources to connect individuals with addiction resources, primary health, and other key services that enhance quality of life.
- Facilitate weekly programming for up to twenty individuals to enhance engagement and foster peer interaction.
- Maintain daily case notes for over twenty people to document client progress accurately.
- Train coworkers on case management through protocols and best practices for effective service delivery.
- Provide trauma-informed crisis management to support individuals during challenging situations.
Addictions Support Worker
6 Months- Facilitated admissions and discharges for over 120 individuals facing substance use challenges and homelessness, ensuring smooth transitions to and from shelter services.
- Coordinated crisis interventions with coworkers, strengthening teamwork and response effectiveness.
- Collaborated with addiction services, community organizations, and emergency responders to improve access to essential resources.
Sales Representative
1 Year 6 Months- Conducted weekly product demonstrations, showcasing product features and benefits to engage potential customers.
- Attended quarterly industry events to network with prospects and gather insights on market trends and customer needs.
- Developed promotional materials that effectively aligned with company branding standards, enhancing visibility and appeal.
Education
DIPLOMA - Human Resources Management
200-HOUR HATHA YOGA TEACHER CERTIFICATE
CERTIFICATE - DISABILITY AND COMMUNITY SUPPORT
CERTIFIED HEALTH CARE AIDE
Skills
Case management
Crisis management
Community outreach
Healthcare
Case documentation
First aid
Crisis intervention
Client advocacy
Team coordination
Problem solving
Interpersonal communication
Human resources
Timeline
Home Support Worker
Metis Capital Housing Corporation
07.2026 - CurrentRead More
PBSH Case Worker
Alpha House
10.2025 - 07.2026Read More
Casual Relief Worker
Alpha House
09.2024 - 10.2026Read More
Addictions Support Worker
Alpha House
03.2024 - 09.2024Read More
Sales Representative
Mercari
09.2022 - 03.2024Read More
Red River College
CERTIFIED HEALTH CARE AIDE
Read More
Red River College
CERTIFICATE from DISABILITY AND COMMUNITY SUPPORT
Read More
Algonquin College
DIPLOMA from Human Resources Management
Read More
Yoga Teacher Training
200-HOUR HATHA YOGA TEACHER CERTIFICATE
Read More