Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tamara Levi

Montreal,QC

Summary

Dynamic Operations Manager with a proven track record at Trans99 Logistics, specializing in process optimization and team building. Excelled in enhancing team performance through innovative solutions and training, achieving significant efficiency improvements. Skilled in project management and customer retention, adept at driving operations forward and exceeding employer expectations.

Overview

11
11
years of professional experience

Work History

Operations Manager

Trans99 Logistics
Chicago, Illinois
11.2023 - Current
  • Conducted software training sessions for team members.
  • Addressed customer concerns with suitable solutions.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Increased operational efficiency through refined processes.
  • Coordinated with other departments including Customer sales, Carrier Sales, Afterhours, Claims and Accounting, to ensure efficient operations.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.

Accounts Manager

Traffix
Vaudreuil, Quebec
09.2020 - 10.2023
  • Collaborated with internal teams to coordinate shipments between multiple locations.
  • Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
  • Contributed to the efforts of the diversity and inclusion committee.
  • Contributed to software development initiatives
  • Facilitated training programs for newly hired staff.
  • Developed standard operating procedures for customers.

Logistics Coordinator-Team Lead

FLS Transportation Limited.
Vaudreuil, Quebec
10.2017 - 09.2020
  • Organized and monitored the shipment of products in accordance with customer requirements.
  • Responded quickly to customer inquiries about order status or changes in schedules.
  • Supported development of training materials and technical manuals for new team members.
  • Negotiated contracts with shipping and freight companies to secure lower transportation costs.
  • Directed team activities by establishing task priorities and providing guidance.

Logistics Coordinator

Traffic Tech.
Kirkland, Quebec
05.2014 - 06.2016
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Enhanced client relations.
  • Enhanced carrier relations
  • Ensured accurate shipment tracking.
  • Performed accurate data entry.

Education

Bachelor of Arts - Sociology

Acadia University
Wolfville, NS
01-2014

Residential Real Estate Program

John Abbott College
Sainte-Anne-de-Bellevue, QC
01-2009

Skills

  • Customer retention
  • Project Management
  • Systems implementation
  • Training and leadership
  • Sales support
  • Transportation planning
  • Process optimization
  • Problem-solving
  • Team building
  • Cost reduction strategies
  • Interviewing potential new hires
  • Claims Resolutions
  • Scheduling coordination
  • Operations Management
  • Communications development
  • Efficiency improvement

Languages

English
Native/ Bilingual
French
Professional

Timeline

Operations Manager

Trans99 Logistics
11.2023 - Current

Accounts Manager

Traffix
09.2020 - 10.2023

Logistics Coordinator-Team Lead

FLS Transportation Limited.
10.2017 - 09.2020

Logistics Coordinator

Traffic Tech.
05.2014 - 06.2016

Bachelor of Arts - Sociology

Acadia University

Residential Real Estate Program

John Abbott College

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Tamara Levi