Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Tamara Lapensee

Mission

Summary

Proven to excel in high-volume dining environments, I leveraged exceptional customer service and a strong work ethic at Brewster's Pub to enhance guest experiences and increase sales. Skilled in multitasking and POS systems, my focus on efficiency and team collaboration consistently delivered outstanding service and operational excellence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

Captains Cabin Pub
12.2022 - 08.2024
  • Kept up with fast-paced environments.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Brewster's Pub
02.2021 - 10.2022
  • Performed opening and closing duties.
  • Cultivated warm relationships with regular customers.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Gian's Indian Cuisine
01.2015 - 12.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and manage bills.
  • Worked well with team members during busy shifts for efficient workflow and excellent guest experiences.

Skills

  • Strong work ethic
  • Exceptional customer service
  • High volume dining

Certification

  • Serving it right

Timeline

Server

Captains Cabin Pub
12.2022 - 08.2024

Server

Brewster's Pub
02.2021 - 10.2022

Server

Gian's Indian Cuisine
01.2015 - 12.2020

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Tamara Lapensee